Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 3,485 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We just had a sofa-bed removed from our basement by Brad and Devan. These two men were efficient, friendly and professional. Pricing was explained clearly and we are happy with their service. Great experience for us!”

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“Absolutely fabulous company and great workers! Arrived on time to give estimate, within 30 seconds of accepting the estimate, they started loading! We had almost a full truckload worth of stuff, and they were done in just over an hour!!!! I would definitely recommend them to anyone wanting fast, amazing, professional, and very reasonably priced service! 5 stars for sure!!!!”

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“I used Just Junk April 3rd,2022. I think Robin and Brad were terrific. Robin was very friendly and helpful. Great employees. I haved used them before and certainly will be calling them again.I”

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“Robin and Brad let me know when they would arrive, were very personable and voila my junk was off to be recycled. Thanks guys!”

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“Michael, Justin and Julian were friendly and very professional. They were concerned about wearing their boots in the house which I appreciated. They removed all appliances with no issue.”

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“This company has no idea the value of Honesty, they quote you one price on line and it seems very reasonable, they show up get into your home and now the sad looking quote they provide on there phone shows up and it’s 5x the the original cost?? Oh would you like me to call my boss to see if I can get you a better price? What a joke, I would not recommend them to my worst friends, they post all these amazing reviews on there web site I should have known better too to trust that. Once I looked at other posts I can see how the truth is really spoken about this company. Absolute Joke.”

Helpful Report

Thank you for your feedback, Doug. We appreciate all customer feedback and as such have forwarded yours onto management for further review. Please email customerservice@justjunk.com with either the name, phone number or job booking ID for your appointment so we may attribute it appropriately for you and ensure the feedback reaches the proper party.

“I have used just junk numerous times. Got a different crew this time. I had very little in scrap wood and drywall pieces. Maybe filled up a wheel barrow and some cardboard boxes. I would have run this stuff to the dump myself, but was extremely busy. The driver wanted to charge me $259 and said it was based on weight. I told them not interested and then he quickly change his tune, not once, but twice on price as I said not interested. We settled on a price, but unfortunately will never use JustJunk again.”

Helpful Report

Thank you for your comments. We take all customer feedback very seriously and as such have forwarded yours on to management for further review.

“Just used this company for cleaning out my garage. Two very polite young men arrived on time, and gave a very reasonable rate for great service. Would use and recommend this company to anyone.”

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“I am very impressed by this company. No long wait to have the furniture picked up and they were on time. The men who arrived were polite and professional. They were in and out in one minute flat with the sofa. Reasonable prices! Highly recommend these people.”

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“Horrible pricing ,, do not use this company. I had been charged allmost 400 dollars for the removal of 6 small items . Yes very polite guys . People usually are nice to you when you’re getting ripped off . Extremely unhappy. I had phoned the company the girl on the phone was no help at all . Or just simply didn’t want to help . Didn’t seem like she even cared . Didn’t offer a number for complaints . I felt it was a very in fair price for what was moved . I will spread the word about just junk . Horrible company.”

Helpful Report

Thank you for your comments. We have forwarded them with your corresponding Google review to management for further review.

“This company seems to have a scheduling issue, but they did eventually show up. They did haul quite a bit in a timely fashion. They were polite. They did not sweep up afterwards. I specifically placed things in one area that I wanted to keep, and actually told one of the workers that I did not want to junk a rubber mallet that he was coveting. That item and at least one other item that I know of from the “ do not take “ pile suspiciously disappeared.”

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“Called Just Junk London ON at 8:30 am to book an appointment today. Had a same day appointment for 11:00 am same day. Michael, Justin, & Julian called to verify their arrival time and arrived right on time. Gave me an estimate and removed several old/unwanted pieces of furniture right away for me. They were very professional and polite from beginning to the end of the job. Reasonable pricing and a very efficient crew. Will definitely call again if need any more junk removed. Will also recommend their firm to family and friends who need help removing junk. Thank you Just Junk you saved me a lot of work.”

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“Great service and reasonable price. The two men were tied up at the junkyard. They called to let me know they were running late. Both men were polite and professional. They did a great job.”

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“Reserved a bin and confirmed if the amount of space we had on site was adequate. I was told it would be sufficient. After waiting for it the next day, I received a call from the driver saying that the space available would not be enough and that if they came to the house to check it would cost me $90. I had to cancel the order with now a mad scramble to find another garbage service to remove junk from my house that needed to be gone for work to continue in my house as it is undergoing renovation. Poor communication on their end which is disappointing because I was hoping to have worked with them.”

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“Matt, Naz, Robin & Luke removed my old heavy upright grand piano with no issues at all. They removed it efficiently and quickly...very impressed! They were on time, friendly and very professional! Highly recommended!”

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“I booked my appointment the evening after a windstorm for first thing the very next morning. They arrived within a timely manner and completely removed all the debris from our shed that had blown across the yard. They were quick, friendly and left my yard looking as if nothing had happened (minus the shed that is now missing). They were here for all of 45 mins to clear everything at a very reasonable price. I am one satisfied customer and will be calling them again for all my junk removal needs!”

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“505junk removed a large 10x10 foot wooden shed and a large hot tub contained within. There was a 2 foot gap between the shed and the fence on two sides. They had to carry the debris from the backyard to their truck parked in the driveway past the house and another fence with only a 3 foot gap. Everything was removed in one day without mishap. I do not hesitate to recommend them!”

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“Second time using Just Junk. Fast Friendly Professional service. The team was very considerate and courteous.Gave estimates as appropriate - all the more impressive as it was a large load they had to deal with at minus25C”

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“They just removed a 270 lb. 6 X 6 X 3' rear projection TV from our bi-level basement - easy-peasy!!! I didn't know how I was going to get rid of that behemoth. The price was good.”

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“Th Fellas at just junk were great. courtious. and helpfull . welldone!”

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Just Junk is rated 4.8 based on 3,485 reviews