Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 3,477 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,477 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy and convenient, and all for an amazing price! I will continue to use Just Junk!”

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“Friendly and efficient service!”

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“great job, they were on time, efficient and professional!”

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“Fast and professional!”

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“Friendly, quick. Would use again.”

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“Excellent service, very fair price. Don't bother looking anywhere else for junk removal, this is the company to use! Highly recommend!”

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“Ali and Phil removed a great deal of items from our home. Great service, on-time, and did everything with a smile! HIGHLY RECOMMEND!”

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“Last year, I used this service. It was supposed to be a full load. They arrived and were very nice guys. They said sorry, the truck is half full so we can't the full load. I paid for a full load.”

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Hi Wanda, glad to hear from you. We reviewed your job, for which you left a very positive review with us internally pointing out that we had removed everything you'd requested, which we appreciate - our records indicate that the charges we applied to the job reflected 5/8's of a load and not the full load. For your records, we would be happy to send you another copy of the receipt from that time to allay any confusion over our pricing.

“I am so happy with my experience with Just Junk. I had so much debris in my basement that I was concerned there was too much and too heavy for them to take out. No complaints from the two guys. I don't know how they do it. The quoted price was lowered after the job and I was quite pleased. Thank you so much! TONY”

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“They were life savers. We had 41 years of junk in our basement and shed. The first day three professional men arrived and removed two loads. They were polite, professional and courteous. The second appointment was a mix up in scheduling and when they arrived we were given the same service for a 3/4 load along with a $75.00 discount for the confusion. I would certainly recommend their service and would use them again without hesitation.”

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“I called. They came. I pointed. It's gone. Best service every.”

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“I would like to thank Michael and Hugo for a very professional job on Oct.12/23. They arrived on time and made quick work of the items to be removed. It was very appreciated and my family and I will be quick to recommend your company in the future.”

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“So very impressed with the service received from Just Junk. I highly recommend them. And, will utilize them in the future when needbe. Huge KUDOS going out to Aaron & Charles, they were both respectful, extremely professional and in/out in a jiffy. They removed a load from my basement and made sure the area was left nice and tidy. (Even did a quick sweep to ensure all debri was disposed of) Thank you”

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“They were extremely fast and professional! In and out within 20 minutes. We would definitely recommend them and use them again in the future! We were also able to call in and schedule a time that wasn't available through online booking!”

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“I had Ryan and Jim at my house today and what a great experience. They were super professional, and removed all the items in a timely, friendly way. They were super cautious of walls and floors so nothing was damaged at all. I had bigger pieces to move and was super happy with the service! On time, friendly, professional ...I can't recommend them enough. I also love that items that can be donated to local charities are donated. I will use them again when needed in future.”

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“VERY fast service! I put in an online request and had a pick up the next day! They called me with a heads up before they arrived and I showed them what I needed removed. They provided me the total cost and I was happy with it so they got to work right away - they were done within 15 minutes (all my stuff was lined up in the garage and a few things in the backyard). No issues or concerns, super friendly and very fast! We will definitely book them again in a few months when we are thinking of changing up some furniture and doing another house clean up! I will add that I think the online estimate was a bit off (underpriced) but I still thought it was reasonable in the end with what I paid and honestly, just getting rid of all the clutter was a relief and worth it!”

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“Excellent customer service and friendly staff. I had Just Junk come to remove home construction debris and they were able to come for the time I wanted and followed up in a timely manner when it was determined that I had too much to fit in 1 truck load. They came back when they said they would and they even swept the location where the debris was once the truck was loaded, making sure I was happy with they job they did. Would definitely call them again if needed in the future and would recommend them to others!”

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“They were prompt, cheerful and fairly priced!”

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“Matt and Aaron came and picked up an old freezer and some shelves at my parents' place. They were able to come within a day of the request, were very pleasant and professional, and managed to wrangle a BIG freezer out of an awkward space smoothly. My parents were very happy with the service and would recommend to others. Thanks Matt and Aaron!”

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“The process was seamless, speedy and the the two fellows were polite, kind and helpful! Great experience, will definitely use your services again!”

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Just Junk is rated 4.8 based on 3,477 reviews