Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 3,485 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and fast service ( same day)!”

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“Efficient and friendly”

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“Quick easy and friendly staff. Came within an hour of being booked”

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“Prompt and on time service. Two very nice young men had everything cleared away quickly. Second time using Just Junk and would highly recommend.”

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“On time, super friendly workers, easy to pay, great service.”

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“Great service. Showed up on time, and did the job in a polite and complete way. Will definitely call them again.”

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“Your team is great, did a very nice job for us.”

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“Amazing service from the 2 gentleman. Highly recommend Just Junk. Both guys were pleasant, polite and did an amazing job lifting all my junk out. Will be using just junk again for sure.”

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“Showed up on time and removed everything quickly.”

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“JustJunk was great! Booking was easy, and the estimate tool was really helpful and accurate. Two friendly and professional guys showed up and hauled the junk away in minutes. Would use again!”

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“Great team!”

Just Junk 5 star review on 29th August 2022

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“Fantastic service, great staff!”

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“Great experience with the Just Junk team. Thanks a lot for helping us.”

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“Excellent customer service!”

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“Great service!”

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“Easy to book, convenient times available with little notice, good communication, on time, friendly, fast and fair pricing”

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“Very friendly team. Reasonable price. Good communications and on-time as expected. Damage caused to a door during removal of items from apartment. Not noticed until after the team left. No recourse, but disappointed.”

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“It was easy and stress free. They were in and out in less than 15 minutes. Arrived in the allotted time slot. Just great service all around.”

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“Bait and switch tactic: Rep tells me over the phone, after I described a VERY SIMPLE fridge removal job (live on one level, very short and easy route to front door) that the cost would be between $129 and $149 plus tax. She said the exact price would be given upon arrival of the crew. I had two other firm quotes for $149 but chose Just Junk because they could pick up the same day. Shortly after arrival, one of the crew said the cost would be $199 plus tax with no explanation.... a 33% increase over the max estimate given. I told the guys to leave and that I'd choose another pickup company. Well, they got back to $149 in a hurry, realizing that their greed had almost cost them the deal. Pretty shabby, unethical treatment imho. Watch out for these guys and their 'bait and switch' tactics.”

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Hi Bob, and thank you for your feedback. We always appreciate customer comments and have ensured to forward yours to management. Regarding our pricing, JUSTJUNK® policy dictates that ranges are not to be provided by our Customer Service representatives over the phone, while a single “ballpark” number may in some cases be provided. In the frequent review of our calls, and in adherence to our call guidelines, this remains the case with all of our customer service representatives. As such, all final pricing is confirmed by the truck teams as they arrive and see the item(s) they will be removing, and all quotes come with no charge or obligation.

“Just had Sam and Clark here to remove some Junk. Wow, so polite, so professional and so kind. They were quick too. This is the second time I have used this service and I highly recommend it for all your junk removal needs.”

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Just Junk is rated 4.8 based on 3,485 reviews