JUST Water Reviews

Name: JUST Water
Address: JUST Goods Inc. 311 West 43rd Street, 12th Floor ,, New York
Rating: 4.09

4.1 Rating 950 Reviews

74 %

of reviewers recommend JUST Water

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

JUST Water 5 star review on 8th May 2022

Dawn Tuthill

Renee Johnson

JUST Water 5 star review on 9th March 2022

Lori Whitley

JUST Water 5 star review on 6th March 2022

Renee Johnson

JUST Water 5 star review on 5th February 2022

Anonymous

Anonymous // 01/01/2019

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“Love the water, Love the convenience and LOVE the carton made from almost entirely from plants!!”

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Posted 3 years ago

“I bought this water for a neighborhood event and everyone was curious about it and said they really liked it an wanted to buy it for themselves. (I wish it was available in stores near me in Indiana!) So I ordered it again for our neighborhood event and to donate at my kid's school soccer team. It's a good product. However, it's been over two weeks and I still have not received either order. I had to purchase something else last-minute for the neighborhood event. I hope it arrives before next month's event. As much as I hate to recommend Amazon, I think I will have to order it from there rather than from the Just website in the future, to ensure its actual delivery.”

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Posted 3 years ago

“I like the water and mission of the company but the customer service needs to be bumped up. It’s not the quickness that is telling but the non answer I got from the agent. I get it, I’ve worked with public my entire career, but it was a non answer and now I have been waiting for my order for over three weeks after you charged my card for the product. I heard from your company once before I had to make an inquiry. That is not acceptable.”

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Posted 3 years ago

“WATER IS GREAT BUT DELIVERY IS NOT THE BEST”

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Posted 3 years ago

“I really like the water and the environmental consciousness, however your website is not structured for ease of use.”

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Posted 3 years ago

“best tasting water i have ever had”

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Posted 3 years ago

“Purchased Just Water Cherry flavor because it’s delicious! My only complaint is that i can’t find this flavor in local stores.”

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Posted 3 years ago

“No excuse for the taste of the cherry water I ordered. I’d really like a refund for that part of my order or just send the same amount of the regular water that I ordered that day too since I am happy with that “Just” water.”

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Posted 3 years ago

“I order my product/subscription aug 18 and haven’t received any info or updates regarding order”

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Posted 3 years ago

“Love this water! The taste of the water and packaging are fantastic. I would love to try more flavors!!!”

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Posted 3 years ago

“Best water ever. Best I can describe Crisp and refreshing”

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Posted 3 years ago

“Where is my $1500 order I placed weeks ago??!??!”

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Posted 3 years ago

“Review based on recent order.Order placed on August 16th. Still waiting for it to process. Otherwise the product is excellent, very clean tasting. I've never tasted anything like it. I would give 10 stars for product. Favorite flavor is mint.”

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Posted 3 years ago

“I never received my water after 3 weeks. I asked for an update and heard nothing but I was giving a full refund after 4 days of my request.”

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Posted 3 years ago

“I love just water , but the waters have been coming slower & slower. thinking about holding off on my subscription for a while.”

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Posted 3 years ago

“The water taste good, great that it’s environmentally friendly. However, at times the bottle feels 1/3 empty. I’ve noticed if the box is placed upside down, water leaks. In addition, it’s tough to really tell if the cap has been opened or not. Also keeping them in a cooler with ice seems to weaken the structure of the container.”

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Posted 3 years ago

“We love JUST WATER!”

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Posted 3 years ago

“They are fast to place subscription orders. But the delivery is hit or miss. I will be calling them to track my missing orders.”

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Posted 3 years ago

“Great taste, package, and look.”

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Posted 3 years ago

“I really like Just Water brand. I have however, have been asking you well over this past year, when is the Citrus flavor coming back??? I'd also like to see you perhaps incorporate a light natural, low acidity sparkling water line to the Just Brand.”

Helpful Report

Posted 3 years ago

JUST Water is rated 4.1 based on 950 reviews