JUST Water Reviews

Name: JUST Water
Address: JUST Goods Inc. 311 West 43rd Street, 12th Floor ,, New York
Rating: 4.09

4.1 Rating 950 Reviews

74 %

of reviewers recommend JUST Water

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

JUST Water 5 star review on 8th May 2022

Dawn Tuthill

Renee Johnson

JUST Water 5 star review on 9th March 2022

Lori Whitley

JUST Water 5 star review on 6th March 2022

Renee Johnson

JUST Water 5 star review on 5th February 2022

Anonymous

Anonymous // 01/01/2019

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“I appreciate the taste and the packaging”

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Posted 3 years ago

“Great product poor delivery time and customer service updates”

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Posted 3 years ago

“I have had a subscription for 8 months and never once has it come on time. More often than not the order wasn’t even shipped before they took out the next subscription payment. That is a terrible way to do business-why even offer subscriptions when it takes 6+ weeks to receive water? I’ve reached out to customer service with my issues numerous times over the past 8 months and received no help, just excuses. Also-I often would find that the shipment had leaking bottles. Usually 2-3 out of the 24 pack. I have just cancelled my subscription and started one with Boxed Water who seem to have more ethical business practices and deliver on time.”

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Posted 3 years ago

“I haven't received my shipment”

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Posted 3 years ago

“I love my Just Water! Lemon and Blackberry are my absolute favorites! I have it shipped to SW Florida to enjoy!”

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Posted 3 years ago

“Haven’t even gotten to try the water. I ordered it about a month and a half ago and I still haven’t received what I ordered. Worst delivery ever.”

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Posted 3 years ago

“Best tasting water ever!..fresh, clear, no metallic taste...SO much better than city water!”

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Posted 3 years ago

“i love this water”

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Posted 3 years ago

“Always take the money out, but I’ve been shorted a month of water and it hasn’t been coming until after the 12th”

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Posted 3 years ago

“Delivery time is terrible. Two months behind on my orders but auto drafts continue. I might as well buy from the grocery store at this rate.”

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Posted 3 years ago

“I love the transparency that Just Water communicates about it’s product.”

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Posted 3 years ago

“Order was late lied about when it was shipped!!!!!”

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Posted 3 years ago

“Delayed order & Bad consumer service”

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Posted 3 years ago

“The water is great. My son loves the lemon flavor. I wish it was a little cheaper but it's great water!”

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Posted 3 years ago

“Water is great. Some of our water bottles leak during the transit of them however.”

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Posted 3 years ago

“Worst customer service I have ever experienced. Water never shipped, agents lied for almost 4 weeks (it's on the way!), no one ever returned multiple phone calls, etc. Incredibly unprofessional company. Do not order if you value your time and sanity.”

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Posted 3 years ago

“I was given my first "Just Water" by a friend. I immediately decided to order some for my home - particularly for when I expect to be in my automobile at times when I need to take my medications. I particularly like the recycle ability of the cartons - GREAT!”

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Posted 3 years ago

“Hi, I ordered the cherry infused water. I didn’t care for it, and they don’t take returns, and they didn’t offer me a refund when I asked what might be done, so I ended up just throwing them all away. Luckily, it was only 24 of them.”

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Posted 3 years ago

“My wife love the water, but delivery is to long”

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Posted 3 years ago

“tastes amazing and very responsibly packaged ♻️ i’ve been drinking Just still spring water for about a year now and am still in love with it. not crazy about the flavored ones but i never cared for flavored water to begin with.”

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Posted 3 years ago

JUST Water is rated 4.1 based on 950 reviews