JUST Water Reviews

Name: JUST Water
Address: JUST Goods Inc. 311 West 43rd Street, 12th Floor ,, New York
Rating: 4.09

4.1 Rating 950 Reviews

74 %

of reviewers recommend JUST Water

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

JUST Water 5 star review on 8th May 2022

Dawn Tuthill

Renee Johnson

JUST Water 5 star review on 9th March 2022

Lori Whitley

JUST Water 5 star review on 6th March 2022

Renee Johnson

JUST Water 5 star review on 5th February 2022

Anonymous

Anonymous // 01/01/2019

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“I love the fact that the 💦 taste clean & its fresh.”

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Posted 4 years ago

“Can’t write a review because I never received my order”

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Posted 4 years ago

hello Lisa, thank you for reaching out to us. Our customer service team has sent you a number of emails and spoken to you on the phone about your package. most recently we sent you an email this morning with a tracking number for your replacement. please be sure to check it if you haven't seen it already. thank you for supporting JUST!

Posted 4 years ago

“I love the whole idea of water in paper cartons, so I support this effort. For my purposes, I prefer the smaller sized individual containers. The quality and taste is great. I only wish they would add more infused waters to this line in the smaller size. Lemon was once available and now suddenly it is gone. Please add it back and more flavors as well.”

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Posted 4 years ago

“Being a natural curer of Triple Negative Breast Cancer Survivor I love this bottle water will never drink out of plastic again. Its great tasting as well.”

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Posted 4 years ago

“The water is very calming. As I took my first sip as soon as the water touched my senses I immediately felt relaxed... Thank you for this delightful experience...”

JUST Water 5 star review on 19th November 2020

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Posted 4 years ago

“Very good water”

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Posted 4 years ago

“I thought it would have more of a fresh lemon taste.”

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Posted 4 years ago

“The order arrived quickly and correct.”

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Posted 4 years ago

“LOVE the mint water!! Ordering and delivery was fast and easy. Thanks for joining the fight for the planet!”

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Posted 4 years ago

“Lemon water smells like furniture polish. And I’ve never had a water from any brand I didn’t like or couldn’t drink before. When I went on Amazon after I bought it, I saw other reviewers had said the exact same thing.”

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Posted 4 years ago

“I love this water. It’s refreshing taste has me ordering for my family. I would like to ask if there could be promo sales. I don’t order a case. And they sell out fast. I hope this message is reviewed by the expert team that can fulfill my request. Thank you”

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Posted 4 years ago

“Have become extremely disappointed in the delivery of the shipments. They continue to arrive with several of the containers leaking water. This last shipment arrived with one of the shipment in a square box with the waters dumped in a large plastic bag ( see photo). Also, all three containers were shipped from California from a Hawaiian water company?? Therefore, please cancel all further shipments. While we appreciate the concept, we’re tired of going through each shipment to determine which containers were leaking. Hope you solve the problem, but count us out. L B Nicholas The Octagon Group Corp San Antonio, TX 78218”

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Posted 4 years ago

Hi Lawrence, we are sorry to hear about the issue with your latest purchase! If you haven't already, please email sayhello@justwater.com so our Customer Service team can work with you on this. As a note - Hawaiian Islands Forwarders is our shipping partner. They ship from/to the West Coast to cut down on delivery times for our customers on the opposite end of the country.

Posted 4 years ago

“Water is smooth”

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Posted 4 years ago

“I’m a restaurant owner and our team want our business sustainable.We don’t like water in plastic bottles that’s why we get for our clients JUST WATER 💧”

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Posted 4 years ago

“We love the water and the ability to reduce plastics. However, the way it is packaged for shipping is flawed. I have now rec'd 2 orders in a row where several units of water within the packaging were damaged and leaking, to the extent that some were completely drained of water and one box was completely soaked.”

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Posted 4 years ago

“Love, Love, LOVE this water! So worth the money! Tastes so fresh! Flavors are so good, just the right amount, not overpowering! And very fast shipping!”

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Posted 4 years ago

“I do not like the infused water like I expected I would”

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Posted 4 years ago

“Love this water!!! I find it easier to drink do to the taste it’s very good and smooth! It literally taste just like water! I will becoming a future customer”

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Posted 4 years ago

“The water is great but the cost is outrageous!!!!”

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Posted 4 years ago

“I would like to change my order to larger bottles”

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Posted 4 years ago

JUST Water is rated 4.1 based on 950 reviews