JUST Water Reviews

Name: JUST Water
Address: JUST Goods Inc. 311 West 43rd Street, 12th Floor ,, New York
Rating: 4.09

4.1 Rating 950 Reviews

74 %

of reviewers recommend JUST Water

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

JUST Water 5 star review on 8th May 2022

Dawn Tuthill

Renee Johnson

JUST Water 5 star review on 9th March 2022

Lori Whitley

JUST Water 5 star review on 6th March 2022

Renee Johnson

JUST Water 5 star review on 5th February 2022

Anonymous

Anonymous // 01/01/2019

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“I love my monthly subscription”

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Posted 3 years ago

“Quick turn around, efficiently packed”

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Posted 3 years ago

“I love it the vision and the cause i am supporting. One common problem i have is that the cap is not glued onto the bottle very well. causing my bottle to leak slightly when i take a sip of water. Very consistently the only problem i see.”

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Posted 3 years ago

“I love the packaging. Most importantly, I love that I’m putting effect to doing something positive for the environment.”

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Posted 3 years ago

“Water has an amazing taste, so pure and refreshing. Plus it is also 100 times better environmentally than normal plastic bottles.”

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Posted 3 years ago

“Yes I'm on auto ship this last shipment I received the wrong water it suppose to be cherry and I received BlackBerry”

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Posted 3 years ago

“Love the water, wish there was a way to cut back on the cardboard used to ship!”

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Posted 3 years ago

“Nice water love it. Cool and refreshing”

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Posted 3 years ago

“Best water ever”

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Posted 3 years ago

“This is a great alternate to bottled water, because for whatever reason bottled water doesn’t agree with my system. I would always buy the purified water, but it still caused joint ache and pain in my body. So I will definitely be purchasing more boxed water from your company. Best Regards! E. Theus”

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Posted 3 years ago

“I love the taste and the environmental impact.”

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Posted 3 years ago

“Absolutely love the Blackberry Infused water. So hooked that I don’t want to try the other flavors lol - but I will have to one day. I drink it pretty much everyday and my 2 year old daughter is a fan as well - she drink plain or sometimes I mix it with her apple juice to dilute it since the apple juice is extra sweet. I think my next purchase will be the mint. But I do hope they get the mixed bundle back in stock soon - seems like it has been sold out since December (or maybe longer).”

JUST Water 5 star review on 26th January 2021

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Posted 3 years ago

“My water was delivered burst and empty. So disappointing.”

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Posted 3 years ago

Hi Wanda, Sorry to hear this! We checked with our customer service team who have confirmed they have sent a replacement to you. It should reach you within the next 7-10 business days. We apologize for the aggravation and will be sure to send your photos to our shipping carrier as we file a damage claim.

Posted 3 years ago

“Love the infused fruit water! It gives my smoothies a more pleasurable experience!!”

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Posted 3 years ago

“Great water... only suggestion is make bottles more compostable”

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Posted 3 years ago

“I am disappointed with the subscription program as my last was cancelled because of a lack of cherry. But no change was provided as an option and provision of my subscribed water. I love this water so this really is a challenge to go without it.”

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Posted 3 years ago

Hi there, thank you for giving us your honest feedback! We would love to assist here. If you have not already please email sayhello@justwater.com for some options on how you might be able to modify your subscription.

Posted 3 years ago

“Love the quality and commitment to reducing the carbon footprint. Great customer service!”

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Posted 3 years ago

“This water is GREAT! I’ve always loved JUST and absolutely love the fact that I can now have this water shipped to my house. 10/10 recommended!!!”

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Posted 3 years ago

“We love the fresh and pure taste of Just water. Plus - the container can be used to refill throughout the day.”

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Posted 3 years ago

“I’m definitely repurchasing in the future!”

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Posted 3 years ago

JUST Water is rated 4.1 based on 950 reviews