JUST Water Reviews

Name: JUST Water
Address: JUST Goods Inc. 311 West 43rd Street, 12th Floor ,, New York
Rating: 4.09

4.1 Rating 950 Reviews

74 %

of reviewers recommend JUST Water

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

JUST Water 5 star review on 8th May 2022

Dawn Tuthill

Renee Johnson

JUST Water 5 star review on 9th March 2022

Lori Whitley

JUST Water 5 star review on 6th March 2022

Renee Johnson

JUST Water 5 star review on 5th February 2022

Anonymous

Anonymous // 01/01/2019

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“The water is awesome. I like it better than Voss and the cartons are enviro-friendly.”

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Posted 3 years ago

“Taste good”

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Posted 3 years ago

“It took almost 4 weeks to receive my order. I tried calling and emailing several times. Received no response. Sad to say I will not be placing another order.”

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Posted 3 years ago

“Products were good and no damage to box. I just wish I would have known that it would be coming 3 weeks after I ordered it”

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Posted 3 years ago

“I sent a photo to you...the carton was completely wet and most of the containers had wet caps. I like your wTer , but would like ro gave a replacement case, as most if the water was gone Thank you Judith Widener”

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Posted 3 years ago

“It took one month to arrive and the lining of the boxes of water were coming off and probably into the water. Too bad. I was looking forward to tasting fresh, real water. Now it’s just sitting in the pantry.”

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Posted 3 years ago

“Just Water is the first water that I have found where I truly enjoy the flavor! It makes me drink more water which is always a goal. And the environmentally conscious packaging is the icing on the cake! I just ordered multiple cases for a conservation event, it’s the perfect choice!”

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Posted 3 years ago

“My first shipment went wonderfully, and ever since then it’s gone downhill. I’m fully aware of everything we are dealing with in the world. But sometimes it takes over a week for my scheduled monthly delivery to be sent out.”

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Posted 3 years ago

“Love the water and the idea of subscription deliveries, after a long period of flawless delivery and communication something changed. Last several months after I reached out looking for my order, told was out of stock.”

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Posted 3 years ago

“I love the taste of the water, but the packaging was a bit of a disaster. I ordered a 12-pack and several had damaged spouts and had leaked during shipping. If my local store carried this water I would certainly instacart it, tho!”

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Posted 3 years ago

“Took a month to get my delivery.”

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Posted 3 years ago

“Just do it. Order just water. Great packaging, water and service. It’s time to go climate friendly and ditch the plastic bottles. JW solves that with their plant friendly packaging. It’s worth the cost! Dave L Santa Barbara.”

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Posted 3 years ago

“Tastes like water, clean and fresh! Not the dead, sort of chemical taste of purified water. And I love the packaging that isn't yet another plastic bottle that is a plague on the world (that should be thrown back to the plastics industry for recycling/reuse and not the endless externalization of responsibility by industry that has gone on forever and needs to end!). Thank you!”

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Posted 3 years ago

“Never received my shipment”

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Posted 3 years ago

“Just started a bi-weekly purchase and still haven't received my water after 10 days. Considering cancelling the bi-weekly payments. Might look into another water company unfortunately.”

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Posted 3 years ago

“i placed a order on aug3 and aug 30 a total of 6 cases between both orders and have yet to receive any of them. its very hard to write a review of a product that i have paid over $200 for but have yet to receive.”

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Posted 3 years ago

“My order has yet to be shipped and it’s been 8 days.”

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Posted 3 years ago

“i love the product, but i still haven't received my order that i placed a month ago. i don't think i can wait a month (and last time over a month) for a couple of cases of water. it should say on the site if something is on back order or is going to take a month to ship, so i can decide if i actually want to order / wait or not. and, this review came, and my water STILL hasn't arrived.”

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Posted 3 years ago

“I am still waiting on my packages to be shipped not just a label made”

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Posted 3 years ago

“The delivery guy threw the box at the end of my driveway rather than bringing to my front door! Just FYI!!!”

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Posted 3 years ago

JUST Water is rated 4.1 based on 950 reviews