JUST Water Reviews

Name: JUST Water
Address: JUST Goods Inc. 311 West 43rd Street, 12th Floor ,, New York
Rating: 4.09

4.1 Rating 950 Reviews

74 %

of reviewers recommend JUST Water

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

JUST Water 5 star review on 8th May 2022

Dawn Tuthill

Renee Johnson

JUST Water 5 star review on 9th March 2022

Lori Whitley

JUST Water 5 star review on 6th March 2022

Renee Johnson

JUST Water 5 star review on 5th February 2022

Anonymous

Anonymous // 01/01/2019

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“I still didn't receive my water so you guys suck 😒”

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Posted 3 years ago

“Love the taste. Very refreshing.”

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Posted 3 years ago

“I effing love you 💜”

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Posted 3 years ago

“Water is fabulous, especially the mint & lemon infused. negatives would be the packaging gets damaged quite often during shipping & we lose several containers in the process as well as shipping takes longer than I would expect. Faster to order via Amazon”

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Posted 3 years ago

“Water is great, should probably stop using FedEx.”

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Posted 3 years ago

“JUST water is so much more than just water. The quality of their product is exceptional and the lemon infused water is everything you want in your life!! Aside from that, the company and everything they represent and stand for sets a standard for the industry that I hope becomes a trend. Community-sourced, Earth friendly, and human centered.”

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Posted 3 years ago

“Your first box arrived today. I took up Diet Dr. Pepper again to cope w/ COVID. Hoping YOU will help kick it. I don't like most bottled water”

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Posted 3 years ago

“I really loved Just Water at first, and was super impressed with the quality and freshness of the water, as well as the sustainable packaging. But unfortunately after a few wonderful orders I started receiving several shipments from them that were damaged and leaking. And then I had a horrible experience with my most recent order (of the mint flavored ones), when I poured out a bottle into a glass and noticed that there was dark, disgusting algae looking organism that came out of the bottle with it and was floating around. It was honestly traumatizing and I'm not planning on ever ordering Just Water again, which is a real shame because I was a huge fan of the eco forward and sustainable company mission, as well as the product for some time.”

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Posted 3 years ago

“Didn't even get the product ordered it almost a month ago”

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Posted 3 years ago

“Haven't received my product yet. I"m not receiving shipping or tracking updates, and you guys want my review?”

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Posted 3 years ago

“Right now I'm pretty unhappy. I love your products and have bought them from several sources in the past but this is my first order directly from you. According to your website, a tracking number was created July 13th but the products were never given to FedEx. It's now the 20th with no product shipped as far as I can tell. So your products are great, your shipping? Not so much.”

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Posted 3 years ago

“Love the water. It gets to us much sooner than promised. I recommend it to everyone.”

JUST Water 5 star review on 20th July 2021

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Posted 3 years ago

“Spring water is better than purified water and the mint flavor is perfect. I’m impressed with the product but I’m worried that the price won’t fit my budget.”

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Posted 3 years ago

“excellent product and service”

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Posted 3 years ago

“I love Just water I wish there was a way we could bring it into bigger corporations like I currently work in a hospital in downtown Nashville and a restaurant if we could get just water going through hospitals and stuff like that I feel it would help get the word out like imagine instead of everyone walking around with plastic water bottles you had “Just Water” in everyone’s hands walking around I’m not sure I just know in the cafeteria in my hospital there are a bunch of different bottle selections I feel like Just should be one or the big one. Also I talked a co worker into buying a case as well that’s why there were two.”

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Posted 3 years ago

“I like the packaging. Water tastes good. Just not sure how exactly to recycle the bottles and caps. Could use some info on that.”

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Posted 3 years ago

“Amazing product great taste and flavor will stay a subscribed customer for a long time”

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Posted 3 years ago

“So refreshing (mint)!! I also love the mission and the sustainability of the packaging. I don’t always drink packaged or bottled water but I feel better about drinking JUST and I *just* love the taste!”

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Posted 3 years ago

“Good fresh water, great packaging”

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Posted 3 years ago

“I ordered a week ago today and I my order hasn’t even shipped yet according tk the fedex tracking number. It’s. Ahold”

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Posted 3 years ago

JUST Water is rated 4.1 based on 950 reviews