justjap.com Reviews

Name: justjap.com
Address: 101-103, Bath Road, Kirrawee
Rating: 4.84

4.8 Rating 839 Reviews

96 %

of reviewers recommend justjap.com

4.8

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

justjap.com 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor service 5 weeks over due yes that is an extra 5 weeks to the already 12 weeks back order. Terrible email responses even told to email their supplier. I get that things happen but the response was slow and unapologetic.”

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Posted 2 years ago

“Thanks for understanding”

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Posted 2 years ago

“Great service, great product, quality parts A+”

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Posted 2 years ago

“Great service and extremely fast shipping- received my order to regional vic in 2 days.”

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Posted 2 years ago

“Even though im in canada the customer service was quick to help with mistakes I made and adjusting my order before it was shipped. Parts fit well and look to be high quality.”

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Posted 2 years ago

“Fast delivery of quality parts.”

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Posted 2 years ago

“I can rest at ease knowing JustJap has all the parts I need!”

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Posted 2 years ago

“Always great to work with. Helpful and friendly on the phone. Prompt postage.”

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Posted 2 years ago

“Really quick shipping, great prices.”

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Posted 2 years ago

“Bought a lot of parts lately from Just Jap for my R35 and R32 GTR. Plenty of parts in stock and fast delivery if ordering online. Shout out to Darron,always willing to help out and knows his stuff !! Thanks Just Jap”

justjap.com 5 star review on 2nd May 2022

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Posted 2 years ago

“Amazing service. Had an issue with a product and Darron did not stop following up with the manufacturer until the issue was resolved.”

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Posted 2 years ago

“Not particular impressed with my experience. Ordered x16 m12x1.25 wheel nuts, out of the 16 only 6 were the size I wanted and the rest were m12x1.5. It also took a week to ship them from Sydney to Brisbane and this was using their express option which was $26 for a bag of wheel nuts. Better quality control and faster/cheaper shipping would have made this an faultless experience.”

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Posted 2 years ago

“Easy to communicate with quality items and quick to post definitely recommend”

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Posted 2 years ago

“Great service, had item the following day”

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Posted 2 years ago

“great service parts was ordered and had it in stock and was in my hands in 4 days”

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Posted 2 years ago

Hi Tony, Thank you for leaving us a 5 Star review, we are so stoked to hear how quickly you got your order!

Posted 2 years ago

“Very good service and shipped right away would order from JUST JAP again in a heartbeat.”

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Posted 2 years ago

Hi Steffen, Thank you for your feedback, we are so pleased to hear of your positive experience with us! We look forward to dealing with you again in the future.

Posted 2 years ago

“11/10 would recommend! Definitely buying from here again!”

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Posted 2 years ago

Thanks, Cameron for the review, we are so pleased to see your review! We look forward to dealing with you again soon!

Posted 2 years ago

“I’m in New Zealand, gave these guys a ring about a specific blitz wastegate, they had one left in stock and I ordered it straight away, super fast shipping. Really impressed! Definitely recommend”

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Posted 2 years ago

Hi James, Thank you for choosing www.justjap.com to purchase your Blitz item. We are so thrilled to hear of your positive experience with us, we hope to deal with you again soon!

Posted 2 years ago

“justjap might be Nissan boys but that doesn't stop a Subie boy from crashing the party! Bought my HKS SSQV 4 + suction return kit and my Blitz R-VIT from them. Dayne was great to deal with. Happy to deal with them again in the future. Thanks team 😎”

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Posted 2 years ago

Hi Owen, Thanks for taking the time to leave us a review. We are so pleased to hear of your experience with Dayne and the team! We look forward to dealing with you again in the future!

Posted 2 years ago

“Good quality and fast arrived”

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Posted 2 years ago

justjap.com is rated 4.8 based on 839 reviews