justjap.com Reviews

Name: justjap.com
Address: 101-103, Bath Road, Kirrawee
Rating: 4.84

4.8 Rating 839 Reviews

96 %

of reviewers recommend justjap.com

4.8

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

justjap.com 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

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“Great site for your JDM needs”

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Posted 1 year ago

“I recently ordered a fuel pump for my Honda CRX hillclimb car from you, it arrived promptly in the best packaging I have ever received and was exactly as described and has been fitted and running Thank you, there will be more orders in the future Regards Graham Orr”

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Posted 1 year ago

“Always great service and fast shipping, and everything is always in stock! Will shop again, A++”

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Posted 1 year ago

“Been dealing with justjap for 10+ years. Never had a drama. Parts always in stock as advertised, well packaged and sent next day. My reliable go-to for Nissan bits.”

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Posted 1 year ago

“Ebay showed the bump stops were free delivery. I was charged delivery”

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Posted 1 year ago

“The rod got me out of pink slip humiliation 😆😁👍”

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Posted 1 year ago

“Always satisfied, would be helpful if the freight was a little bit more cheaper to Japan but we can not ask for the impossible due to the current situation, had to ship to AU address for it be forwarded on.”

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Posted 1 year ago

“Just jap never disappoints. Fair pricing and very fast delivery.”

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Posted 1 year ago

“quick and easy purchase”

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Posted 1 year ago

“Always good to deal with. Fast delivery, decent prices & quality items.”

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Posted 1 year ago

“All good.. arrived in a couple of days..”

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Posted 1 year ago

“Great product for a great price, shipping was pretty fast considering I live in Florida. I am definately buying from them again. Thanks!!”

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Posted 1 year ago

“Very good business to deal with. Staff were friendly and very helpful. The item - genuine Subaru leather gear shift knob was well made, feels great and I decided to get a second one! :)”

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Posted 1 year ago

“Very fast and friendly email response from them. Felt they really wanted my business good service.”

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Posted 1 year ago

“Great service can't stop buying goodies from them”

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Posted 1 year ago

“Don't change anything”

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Posted 1 year ago

“Yep a go to place for r33 gtr 95 parts.”

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Posted 1 year ago

“Good communication, great service products are genuine . Order from this company”

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Posted 2 years ago

“Made a quick call to confirm part was in stoc and would fit, very knowledgeable and happy to help with solid advice. Ordered part on 13th of December and arrived on my doorstep in New Zealand on the 16th. Excellent service and advise A+ from the team at Just Jap. Thanks”

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Posted 2 years ago

“Sadly I have to give a low rating as I got sent the wrong item, I had originally ordered an RH (Driver) Side Window Regulator and RH (Driver) Side window motor, but I only received the motor on the correct side and received the LH (Passenger side) for my regulator so now I cannot fully finish fixing my window. The other issue is after I used to contact us for help on the JustJap Website and sent an email on the 27/12/22 explaining the situation, I got a confirmation email saying I will be reached out by an agent in 2-3 business days understandably around Xmas I expected a small delay but after 7 days I still have not had a single email or phone call to help the issue and of course, have to still dealy fixing my window, I will once again try to reach out by calling on Monday and If all can be fixed I will happily change my rating but for now its a bit disappointing to have received the wrong item and not had any help after reaching out initially”

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Posted 2 years ago

Hi Roman, We were closed for business during the Xmas and New Year break and only recommenced business days as of Tuesday the 3rd. We had replied to your ticket on Tuesday but have not received a response. Do you have the part number of the regulator that you received as we do not list and haven't ever stocked a left hand side regulator for the model you bought. If you could please send through the part number and photograph of the item to the ticket response in your email, our customer service team will get it sorted for you. Thanks, JustJap Management

Posted 2 years ago

justjap.com is rated 4.8 based on 839 reviews