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justjap.com Reviews

4.8 Rating 839 Reviews
96 %
of reviewers recommend justjap.com
4.8
Based on 839 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read justjap.com Reviews
Very easy to deal with. Highly recommended.
Helpful Report
Posted 3 years ago
Thanks for taking the time to leave us a review! We are so pleased to hear that you have had a positive experience with us. Cheers, Team JJ
Posted 3 years ago
Almost always have what I need just think you’s need some more nismo parts
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Posted 3 years ago
Cheers Tyler for the review. We appreciate you letting us know! We hope to deal with you again soon!
Posted 3 years ago
So I was thinking, that’s too cheap some appreciate is gonna throw it together, I got a 34 sedan down pipe, it came 2 days later and is actually mint, mounted up super quick, came with gaskets and hardware. Great quality, stoked.
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Posted 3 years ago
Thanks, Jqck for making the time to leave us a review. We are so pleased to hear you are stoked with the quality of our products. We hope to deal with you again soon!
Posted 3 years ago
Being dealing with Just Jap for years, Always looked after us.
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Posted 3 years ago
Hi Jeff, Thanks for taking the time to leave us a review. We are so pleased to hear that you are happy with our service over the years. We hope to deal with you again soon!
Posted 3 years ago
jap spares review, they order from japan so u wait for the part. correct review as they want just asked a true review!!@@
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Posted 3 years ago
Hi Scott, Thanks for taking the time to leave us a review. Unfortunately, due to the nature of COVID-19 and shipping delays, some parts have taken longer than others to arrive in our Sydney warehouse. Upon looking up your orders, it appears that your backorder items were shipped to you 1 month after you made your purchase. These would have been shown as a backorder item on our website at the time of purchase. We appreciate your patience and hope to deal with you again in the future again.
Posted 3 years ago
Have bought several things from the team at justjap and every time has been better than the last!! Always recommend!!
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Posted 3 years ago
Hi Corey, Thank you for taking the time to leave us a review. We are so pleased to hear your positive review and appreciate your recommendation of us. We hope to deal with you again in the future. Thanks, Team JJ
Posted 3 years ago
Need to open so I don't have to pay delivery xo
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Posted 3 years ago
Hi Matthew, Thanks for your review, due to the nature of covid-19 we have had to close our doors to the public. We simply do not have the time or resources to check everyone's covid certificates as well as ensuring that everyone uses the check-in. All going well we should be opening up to the public again soon, however, we will announce this via newsletter and social media when this becomes the case. We appreciate your understanding. Team JJ
Posted 3 years ago
Top notch service. Seemed a bit expensive for shipping but when the Product arrived in post before invoice got to email, you can’t complain.
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Posted 3 years ago
Thanks for taking the time to leave us a review. I just brought up your order to check how much you paid for shipping, this is our minimum shipping cost ($9.36) across the board. We use this service to ensure that we have tracking details to provide you and the product is insured (in the worst-case scenario that your item is lost). We appreciate your feedback and hope to deal with you again in the future. Cheers, Team JJ
Posted 3 years ago
products are top quality and quickly delivery adds to the joy
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Posted 3 years ago
Hi Joe, Thanks so much for taking the time to leave us a review. We are so pleased to hear that you rate our products and service. Our dispatch team will always try to get your items out the same or next business day if they are in stock, to ensure a speedy delivery. Take care and we hope to deal with you again in the future. JJ Team
Posted 3 years ago
Easy ordering. Fast delivery
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Posted 3 years ago
Thanks, Michael, We appreciate your feedback! We hope to deal with you again soon! Team JJ
Posted 3 years ago
They had all the parts I needed all in one place instead of searching all over the internet & delivery time is excellent
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Posted 3 years ago
Hi David, Thank you for taking the time to leave us a review. We are so pleased to hear that we were a 1 stop shop for you. Our sales and dispatch teams work really hard to get your orders out the same or next business day if your items are in stock. We hope to deal with you again in the future, Team JJ
Posted 3 years ago
Items arrived promptly, in secure packaging thankyou.
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Posted 3 years ago
Thanks, Brendan for taking the time to leave us a review. We are so pleased to hear that you were happy with our service and shipping. Our sales and dispatch team work really hard to get out your orders within the same or next business day if your items are in stock. Cheers, Team JJ
Posted 3 years ago
Great and fast service
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Posted 3 years ago
Always a pleasure to order though justjap, I live in Vic and your delivery times are great.
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Posted 3 years ago
Hi Calum, Thank you so much for taking the time to leave us a review. We are so pleased to hear that you have been happy with our products and shipping. Our team works really hard to get all orders out within the same or next business day if in stock. We hope to deal with you again soon, Team JJ
Posted 3 years ago
Very happy with purchasing through justjap, just so happened to get same day delivery. Customer service has always been excellent keep it up
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Posted 3 years ago
Dayne was quite helpful with all my inquiries and made the whole process of buying online quite easy.
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Posted 3 years ago
Great parts selection with fast delivery at great prices.
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Posted 3 years ago
Excellent product, well priced. Very happy.
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Posted 3 years ago
Just Jap Pick up the phone with only a couple of rings, staff are ultra friendly, they pack the items well, and ship fast. Probably some of the best customer service i've ever dealt with for car parts.
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Posted 3 years ago
Unreal shipping so fast got my axels in a week exactly and i live in North america. Product has my car driving smooth again
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Posted 3 years ago
justjap.com is rated 4.8 based on 839 reviews