Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Now that it has been remedied, I look forward to finding something that better suits what I'm looking for. Great customer support...”

Helpful Report

Posted 3 years ago

Hello Michael, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase fell short of your expectation. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“I paid over $50 for a product that looks like it was previously returned. Packaging was open & product was malfunctioning so I discarded it.”

Helpful Report

Posted 3 years ago

Hello Michael, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase was not received as expected. I've gone ahead and sent you a direct message to get this resolved right away. Kindest regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Great product. Nothing like it.”

Helpful Report

Posted 3 years ago

Hello there, Thank you so much for leaving a great review! I am glad to hear that you love your new toy. We will surely continue to work hard to provide you with the best products you will surely love! Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Good quality. Got what I expected”

Helpful Report

Posted 3 years ago

Hi Constance, Thanks for your honest review. We are thrilled to know that you are satisfied with the quality of your toy. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Description of the device is accurate and is easy to use and recharge”

Helpful Report

Posted 3 years ago

Hi Barbara, Thanks for leaving your honest review. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Really great service and very helpful with the shopping.”

Helpful Report

Posted 3 years ago

Hello Sophelia, Thank you for sharing your gracious review. I am very happy to know that you were able to experience our world class shopping experience here in Mindful. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“Thanks I hope my girlfriend like It all....in her birthday”

Helpful Report

Posted 3 years ago

Hello Salvador, I appreciate your time in sending us your kind review. Mindful offers the best quality products, so I'm delighted to know that you found great gifts for your girlfriend. :) If you ever have any questions or concerns, please do not hesitate to let us know. Best regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“Very good stuff for good prices”

Helpful Report

Posted 3 years ago

Hello there, Thank you for taking the time to send us your kind review. I'm glad to hear that you're satisfied with your purchase. Rest assured that Mindful will continue to offer a wide range of quality products at good prices. Feel free to reach out to us if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“It satisfied my needs”

Helpful Report

Posted 3 years ago

Hi there, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Where is my order?”

Helpful Report

Posted 3 years ago

Hi Shelley, Thank you for posting your honest feedback. I am very sorry to hear that you still have not received your order. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Mindful's customer service, shipping speed, and pricing are excellent. The product we purchased was disappointing, but to me, that doesn't reflect on Mindful but rather on the manufacturer.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving your honest review. We appreciate you letting us know of your sentiments. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Great place to shop!”

Helpful Report

Posted 3 years ago

Hi Gilda, Thank you for leaving a great review. We always make sure that we only provide you with the best toys. I sure do hope to see you shopping with Mindful again. :) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Outstanding customer service and great communication during and after the purchase. Fast shipping and price will make me a repeat shopper. Thank ypu”

Helpful Report

Posted 3 years ago

Hi Tom, It’s so nice of you to leave a positive review. I’m glad to hear that you had an excellent overall shopping experience with us. Rest assured that we will continue top-notch products you will surely love! For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Some of the best , attentive and caring online assistance and tentative online clerical and customer concerned employees and owners at Mindful. You guys & ladies at Mindful are the best. 150% KNOW THEIR STUFF. ITS ABOUT THE CUSTOMER AT MINDFUL. 👌🏼”

Helpful Report

Posted 3 years ago

Hi Victor, Thank you for sharing your gracious review. I am delighted to learn that you had a good shopping experience with us. Your satisfaction is our number 1 priority. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“My product doesnt even work, and it bend too much. It doesn't stay in place. I even put brand new batteries in it, and it still doesnt work. I just bought it. Just wasted my money.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to send us your feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Great customer service.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you received the wrong item. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Good service, except that the package has NOT BEEN RECEIVED!! I paid $60USD for International Express (5-8 business days) and it’s now 11, and hace Not yet received it !!!???😡😰”

Helpful Report

Posted 3 years ago

Hi Benancio, Thank you for posting an honest feedback. I am very sorry to hear that you have not received your order yet. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Being in a long-distance relationship, my partner and I both love being able to alternate control of my toy. It's done exactly what we had hoped it would do, spice up our long-distance sex life.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for the positive review. I’m glad to hear that you and your partner are satisfied with your new toy! We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Great service took long shipping than expected but overall I would recommend”

Helpful Report

Posted 3 years ago

Hi Jamie, It's so nice of you to leave a great review. We appreciate your utmost understanding. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Love the product”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving your review. We are delighted to know that you are satisfied with your new toy. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

Mindful is rated 4.0 based on 2,396 reviews