Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

“The product I bought is well worth the perches.”

Posted 3 years ago

Hi there, Thank you for leaving great feedback. It’s good to hear that you are satisfied with your new toy. Our team will definitely make sure to continue to provide you with the best products you will surely love. :) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Very satisfying all the products right to the T no complaints”

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Posted 3 years ago

Hello Juan, Thank you very much for taking the time to leave your kind review. I'm delighted to know that you are happy with the product you've purchased. Rest assured that we will continue to provide a wide range of quality products! If you ever have any questions or concerns, please do not hesitate to reach out to us. Best regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“What powers MINDFUL is --- products that meet expectations in purpose and quality. Reasonable costs. Very good shipping and delivery -- especially these days. Packing is a plus to insure items are not damaged in transit. And should it be needed, a good return policy. Can't get much better than that.”

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Posted 3 years ago

Hi Paul, Thank you for sharing your gracious review. I am delighted to learn that you had a good shopping experience with us and have taken advantage of our services. Customer satisfaction is our priority here in Mindful. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“It was late getting here.”

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Posted 3 years ago

Hi William, Thank you for leaving a review! We will keep this in mind. Rest assured we will do our best to improve our shipping and options. Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Everything shipped promptly and I was informed every step of the way. Great customer service.”

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Posted 3 years ago

Hi Brian, Thank you for the positive review. I’m glad to hear that you received your order on time. We will make sure to continue to provide you with the best customer service experience. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Great service!!”

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Posted 3 years ago

Hi there, We appreciate your time in sending us your kind review. Customer satisfaction is our top priority here at Mindful, so I'm pleased to know that you're satisfied with your shopping experience with us! Rest assured that we will continue to offfer the best quality products and services. Please do not hesitate to reach out if you ever have questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“I placed an order on 3/14/2021 the order was suppose to be delivered between 2-4 days because I paid extra for shipping. The order never showed up. So I called customer service they said please give it a few more days and refunded the money I paid extra for shipping. Here it is 3/29/2021 and I still have not received my order.”

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Posted 3 years ago

Hello Eric, Thank you for reaching out and sending us your feedback. I am sorry to learn that there was a challenge on the shipping of your order. It does seem like one of our customer experience experts is already working on your concern and will reach out to you for an update asap. Kindest regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“The products here are bomb!”

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Posted 3 years ago

Hi Walter, Thank you for sharing your review. I am delighted to learn that you are happy with your items. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“Not happy with quality of products that we ordered”

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Posted 3 years ago

Hi there, Thank you for posting your honest feedback. I am very sorry to hear that you are not happy with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Product defective. No repo se from company after multiple messages.”

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Posted 3 years ago

Hi Lisa, Thank you for posting your honest feedback. I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I returned it for a refund. It was not what I thought it would be. Please refund my credit card”

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Posted 3 years ago

Hi William, Thank you for posting your honest feedback. I am very sorry to hear that you don't seem to be satisfied with your purchase. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Took forever to receive product. Wrong product delivered. Poor quality.”

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Posted 3 years ago

Hi Denise, Thank you for posting your honest feedback. I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Great product - the second part of my order came a week later than the first part, but both are very satisfying!”

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Posted 3 years ago

Hi there, Thanks for your detailed review. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Fast delivery. Discreet packaging.”

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Posted 3 years ago

Hi there, It’s so nice of you to leave a positive review. I’m glad to hear that your order arrived promptly. Rest assured that we will continue to provide you with fast shipping options and discreet packaging. For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Great Friendly service, but shipping is a bit of a wait.........”

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Posted 3 years ago

Hi there, Thanks for your honest review. We're delighted to hear that you're happy with our service. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“My wife love the rabit.”

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Posted 3 years ago

Hi there, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

Hi there, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Quick and responsive service.”

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Posted 3 years ago

Hi Leo, Thanks for leaving your honest review. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I like it very much”

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Posted 3 years ago

Hello there, Thank for your time in sending us your feedback. I'm glad to hear that you're satisfied with your purchase! Customer satisfaction is our top priority here at Mindful so rest assured that we will continue to offer the best products and services! Feel free to let us know if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“Not impressed not what I though it would be”

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Posted 3 years ago

Hello Audrey, Thank you for posting an honest feedback. I am very sorry to hear that you’re not satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“I was happy with my purchase. It arrived on time.”

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Posted 3 years ago

Hi there, It’s so nice of you to leave a positive review. I’m glad to hear that you are satisfied with your new toy and that it arrived safely. Rest assured that we will continue top-notch products you will surely enjoy! For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Mindful Reviews