Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy site navigation. Quick delivery. Happy with product purchased”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving your detailed review. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Thank you very much.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Extended wait time for delivery”

Helpful Report

Posted 3 years ago

Hi Philip, We appreciate your honest review. I am very sorry for the long wait. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Great service!”

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Posted 3 years ago

Hi Alice, Thanks for leaving your honest review. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I am very unhappy bcuz I have not received my product”

Helpful Report

Posted 3 years ago

Hi Kristina, Thanks for reaching out here. I am very sorry to hear that you still have not received your package. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“You are just selling stuff.”

Helpful Report

Posted 3 years ago

Hi Murphy, Thank you for posting honest feedback. I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Never received the product and requested reimbursement through PayPal.”

Helpful Report

Posted 3 years ago

Hi Chris, Thank you for posting your honest feedback. It shows that your package is scheduled to be delivered tomorrow. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“It was all fine. The plain vibrator wasn’t why I expected and I was hoping for something a little different. But it was still fun.”

Helpful Report

Posted 3 years ago

Hi Jessica, Thank you for posting honest feedback. It seems like you are not satisfied with your vibrator. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Things were delivered discreetly and quickly. Very easy to order from also.”

Helpful Report

Posted 3 years ago

Hi Richard, It's so nice of you to leave a great review. We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Having a great time with my wife. She calls “The Present””

Helpful Report

Posted 4 years ago

Hi there, It's so nice of you to leave a great review. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“Product performed as stated on the web site. Delivery was very timely.”

Helpful Report

Posted 4 years ago

Hello there, I am glad to hear that everything is okay. We will surely continue to work hard to provide you with the best products and a great shopping experience. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“No problems at all, bought several items and all is good”

Helpful Report

Posted 4 years ago

Hi Frank, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“Professional. Informative. Excellent ordering process with surprisingly quick delivery. Not at all the experience I worried about with this kind of purchase. Thank you!”

Helpful Report

Posted 4 years ago

Hi there, It’s so nice of you to leave a positive review. I’m glad to hear that you are satisfied with your new toy and that it arrived safely. Rest assured that we will continue top-notch products and discreet shipment. For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“I was very pleased with what I purchased. I was exactly what is was. It arrived on a timely manner. Will purchase more items.”

Helpful Report

Posted 4 years ago

Hi Kathryn, Thank you for leaving a great review. We always make sure that we only provide you with the best toys. I sure do hope to see you shopping with Mindful again .:) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“Poor quality for the price”

Helpful Report

Posted 4 years ago

Hi Liz, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“Ordered a mystery box for my wife for christmas.It had a bottle of toy cleaner in it that was busted.Ruined two of the toys and they dont work.”

Helpful Report

Posted 4 years ago

Hi John, Thank you for posting an honest feedback. I am very sorry to hear that your toy cleaner arrived busted. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“Fast delivery and great prices.Perfect storm.”

Helpful Report

Posted 4 years ago

Hi Jose, Thank you for leaving a great feedback. It’s good to hear that you have a great overall shopping experience with us. Our team will definitely make sure to continue to provide you with the best products you will surely love. :) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“I appreciated all the updates during the shipping process but it shipped later than I expected granted it was the holidays.”

Helpful Report

Posted 4 years ago

Hi Eva, Thank you for leaving a review. We will surely make sure to work on our shipping options especially during holidays .:) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“Delivery was very slow”

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Posted 4 years ago

Hi Andrew, Thank you for posting honest feedback. I am very sorry to hear about the slow delivery, as you may know, the holiday season is the busiest time of the year. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 4 years ago

“The products work well and accomplish their intended goal. I also appreciate the discretion exercised with billing and shipping.”

Helpful Report

Posted 4 years ago

Hi there, It's so nice of you to leave a great review. We're delighted to know that you are satisfied with your purchase. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 4 years ago

Mindful is rated 4.0 based on 2,396 reviews