Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the sight is wonderful very easy shopping, im pleased with my order and look forward to ordering again. thank you”

Helpful Report

Posted 3 years ago

Hello Kimberly, Thank you for such wonderful feedback. I am delighted to know that you are happy with your overall shopping experience with us. Rest assured that Mindful will continue to strive and provide the best quality products and services! :) Please do not hesitate to reach out to us if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“Didn’t like the order being split. It took longer for the second package to arrive that I wanted but all in all it was a good experience”

Helpful Report

Posted 3 years ago

Hi there, Thank you for sharing your feedback. While I am pleased to know that you were happy with the overall experience, I do want you to know that customer satisfaction is our priority here at Mindful. I have gone ahead and sent you a direct message to further make this right for you Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“works very good”

Helpful Report

Posted 3 years ago

Hi there, Thank you for leaving a great feedback. It’s good to hear that your new toy worked as expected. Our team will definitely make sure to continue to provide you with the best products you will surely love. :) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Never received the order and when I call DHL shipping , I get a dead end.”

Helpful Report

Posted 3 years ago

Hello Doreen, Thank you for bringing this to our attention. I'm very sorry to hear that you haven't received your package yet. I've sent a direct message to you to get this resolved asap. Kindest regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“Great service arrived on time & no issues”

Helpful Report

Posted 3 years ago

Hello Diane, Thank you for sending us your kind review. Customer satisfaction is our top priority here at Mindful, so I'm glad to hear that you're satisfied with your purchase and that you received your package on time. :) If you ever have any questions or concerns, feel free to reach out to us. Best regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“Great discreet purchase”

Helpful Report

Posted 3 years ago

Hello Andrea, Thank you for taking the time to leave your kind review. I'm glad to hear that you got the chance to experience our fast and discreet shipping. Rest assured that we will continue to provide the best shopping experience here at Mindful. :) Please do not hesitate to let us know if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“It is a nice merchandise and I will purchase more down the line.”

Helpful Report

Posted 3 years ago

Hi Rena, Thanks for leaving your honest review. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I'm very satisfied with my product”

Helpful Report

Posted 3 years ago

Hi there, It's so nice of you to leave a great review. We are glad to know that you are satisfied with your product. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Nice one! What a change”

Helpful Report

Posted 3 years ago

Hi there, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Poor performance, advertised as three speed, but only one functions. Lubricant also dries up quickly and makes for discomfort.”

Helpful Report

Posted 3 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry to learn that you are not satisfied with the items you have purchased. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“I haven't seen it. It was a gift. They were pleased!!”

Helpful Report

Posted 3 years ago

Hi there, It's so nice of you to leave a great review. I am glad to hear that they were pleased with their new toy. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Nice product, arrived quickly. Thank you.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for leaving a great review. I am glad to hear that you are completely satisfied with your new toy and that it arrived safely and promptly. We always make sure that we only provide you with the best toys you will surely love! I sure do hope to see you shopping with Mindful again. :) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Going to Discard, don’t send me any more emails. Take me off your email list. MB”

Helpful Report

Posted 3 years ago

Hello MB, Thank you for taking the time to send us your feedback. I have gone ahead and removed you from our email list. I have also sent you a direct message to get any issues resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“I haven’t received my purchase!”

Helpful Report

Posted 3 years ago

Hi Keyla, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you have not received your order yet. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“I had a slight issue with my purchase and as soon as I mentioned it they quickly solved it. I love the customer service that I get from mindful. I am a very happy customer.. YOU GUYS ARE GREAT!!”

Helpful Report

Posted 3 years ago

Hello Christy, Thank you for such wonderful feedback. I'm delighted to know that your concern was addressed right away and that you are happy with the resolution our customer experience team has provided. Rest assured that we will continue to provide world class customer service here at Mindful. If you ever have any questions or concerns, please do not hesitate to let us know. Best regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“My purchase has been awesome! 😉”

Helpful Report

Posted 3 years ago

Hi there, Thank you for the great feedback. It’s good to hear that you have an amazing overall shopping experience with us. Our team will definitely make sure to continue to provide you with the best products you will surely love. :) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“I bought the hot pink jack rabbit . It it has a warming feature that sends a woman to the heights of her self pleasures. It's the BEST purchase I have made in years!”

Helpful Report

Posted 3 years ago

Hi there, Thank you for leaving a great review. I am very glad to hear that you are completely satisfied with your new toy! We always make sure that we only provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Very informative”

Helpful Report

Posted 3 years ago

Hi there, Thank you for leaving great feedback. We do our best to be informative to help you with your buying decisions. Our team will definitely make sure to continue to provide you with the best products you will surely love. :) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Is ok but the vibration is not enough even though have 3 options”

Helpful Report

Posted 3 years ago

Hi there, Thank you for posting an honest feedback. I am very sorry to hear that you’re not completely satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Not what I expected”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

Mindful is rated 4.0 based on 2,396 reviews