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Just Sunnies Reviews

4.9 Rating 108 Reviews
96 %
of reviewers recommend Just Sunnies
4.9
Based on 108 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour

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Very easy site to navigate. Sunglasses arrived within 2days of order. Would highly recommended Just Sunnies
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Posted 2 months ago
Order was quick and easy- delivered within a few days to rural address. Will definitely order from Just Sunnies again.
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Posted 2 months ago
Just Sunnies has been simply fantastic. Although I had a small problem with my order that I was probably partly responsible for, the team at Just Sunnies has been nothing short of outstanding in the way they dealt with the issue and the solution they found and put forward. The service, care, and attention have been second to none. Thank you from a happy customer.
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Posted 2 months ago
Very happy with the Smiths, great build quality and lenses. Just sunnies are always easy to deal with.
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Posted 2 months ago
Easy to order online. Fast delivery
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Posted 2 months ago
Fast delivery
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Posted 2 months ago
I purchased my glasses online for a click & collect, expecting to receive an email & just go & collect. Not the case after many phone calls by myself & a lot of to & fro, I had to drive to the distribution centre in Burleigh, instead of the original retail outlet in Tweed, where I was meant to collect. It all just seemed very unorganised !!
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Posted 2 months ago
Hi Jane, Thank you for taking the time to leave a review. We sincerely apologise this was your experience with our click-and-collect service. Unfortunately, we were experiencing an outage with our warehouse system around the day of your order. This caused a delay with some orders being available for click and collect. Our team will email you early next week to provide a discount to use towards your next purchase to apologise for the inconvenience caused. If we can be of further assistance please don’t hesitate to reach out via phone or email.
Posted 2 months ago
Was a bit worried ordering sunnies online- but The team at Just Sunnies have fantastic customer service. Emma and her colleagues kept me updated as to a delay with one pair and then organised to split the order up so I could get the others prior. The only reason for 4 stars is because one pair seem so different to how they looked online (but that’s not really their fault). Emma was super prompt replying to my return request and made sure to remind me that I could drop them back in to the warehouse rather than post.
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Posted 2 months ago
I’m in the uk and ordered for my daughter in Australia. There was a mix up on my part with the address and the response to my email was quick and efficient. They were re delivered and my daughter was very happy. Thanks to your team
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Posted 2 months ago
Excellent company - went the extra mile to get muy order out with such small timeframe - meant my overseas trip went ahead with excellent eye protection instead of off-the-shelf cheapies.
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Posted 2 months ago
Very fast and easy transaction.
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Posted 2 months ago
average quality frame
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Posted 2 months ago
Dear Rob,Thank you so much for taking the time to share your feedback on the Repel II | Black Rubber/Smoke Polarised Lenses. We genuinely appreciate your honesty and value your opinion. We would like to sincerely apologize for the inconvenience caused by the weak frame that broke within just one week. This is certainly not the kind of experience we want for our customers. All Cancer Council products come with a 12-month warranty period. Please reach out to our customer support team, and they will assist you in lodging your warranty claim. Once again, we sincerely apologize for any inconvenience caused. Kind regards, The Just Sunnies Team
Posted 2 months ago
No problems, glasses are great quality and arrived in time.
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Posted 2 months ago
Love them, thanks! Easy purchase, quick delivery.
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Posted 2 months ago
Prompt service well package for shipping
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Posted 2 months ago
Very easy and simple
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Posted 2 months ago
Prompt delivery, precise description and great price. Another happy customer!
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Posted 2 months ago
Great work love them
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Posted 3 months ago
It was very easy to place my order and received the glasses very quickly.
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Posted 3 months ago
quick delivery and good online service
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Posted 3 months ago
Just Sunnies is rated 4.9 based on 108 reviews