Juul Reviews

Name: Juul
Rating: 1.89

1.9 Rating 371 Reviews

18 %

of reviewers recommend Juul

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Metrics

1.9

Based on 371 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't use juul, BUT bottom indisputable fact is that this is a nicotine product, yes, better than smoking cigarettes, however, nicotine is highly, highly addictive and causes various health issues. This is true in any person, any age, any century despite what anyone may make themselves believe from social media or any program on netflix. I am a physician and work in development. Nicotine is a problem in any form, period. Like it or not.”

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Posted 1 year ago

“Customer service is terrible, I usually get my orders on middle of the month’s, but lately it’s never in time, and when I contact customer service (Jose) he didn’t help at all.”

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Posted 1 year ago

“Hope all you assholes that work for juul get cancer !!!!”

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Posted 2 years ago

“First time user of juul. Bought pods and device. Charged device, didn't work. Got another device, charged it, put in new pod. Didn't work . Called customer support, have to register for an account for any replacement or refund. Not jumping thru hoops for an inferior product. Alto a good product, never any problems, will stay with them. My advice, use alto or the disposable vapes. Much better quality!”

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Posted 2 years ago

“Moved out of state and they will no longer let me order. Also, last delivery before I moved went to the wrong house. Delivery service messed up. Batteries go dead after a few weeks. Customer service people seem very confused and offer no remedies.”

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Posted 2 years ago

“At least 75% of the pods leak within the first drag. I’d say the majority of the money I’ve spent on them went straight in the trash. Effectively double price to use them. Just a terrible company, speaking technically not morally. Awful product quality.”

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Posted 2 years ago

“Juul 2 very good product the app fantastic The e cigarette nice slim only I think the pods too expensive and it's only 18mg of nicotine it should be too 21mg and 3 pods for this price”

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Posted 2 years ago

“Idiots sending direct mailers out for their products. This company make me so angry!”

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Posted 2 years ago

“Worst company ever pods always dripping steeling money from people”

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Posted 2 years ago

“Out of the last 10 batteries that I bought, two worked. The rest only showed green when I connected them and hold no charge at all. A couple blink indicating short circuit. Extraordinarily bad reliability, hard to believe they still turn a profit. Definitely not spending any more money on Juul products. It's a shame, they used to work well.”

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Posted 2 years ago

“I thought I had neuropathy from the vape but turns out it’s a narrowing of l4 and l5 , I still do not recommend them anyways because it does restrict blood flow. Ty”

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Posted 2 years ago

“4 batteries haven't worked. Bought them 2 days apart, different stores. I've called juul and given them my info 7 times. They then said I needed to do it yet again online. $50 down the toilet on those and they won't replace them. Told me to clean them. Also every other box of pods leak.”

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Posted 2 years ago

“They’ve got to do something with the shipping.”

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Posted 2 years ago

“This is the WORST PRODUCT and biggest ripoff in product history. Your pods leak to no end. If you are lucky, one out of 19/20 draws are a failure either with no draw or your disgusting cheap pods leaking in the mouth. To get a draw, you need to take it out, put it in and fiddle with it endlessly. You ought a be banned because it’s clear your owners are greedy liars who make a cheap, dangerously leaking product so over priced for the awful product it is. Your a disgrace. Your cheap BS product is just a sign of the times and the greedy, consumer cheating CEOs that exist today. I hope you get what you deserve- chapter 7.”

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Posted 2 years ago

“Try them, because you don't know unless you personally try. My experience was not good. flavor is awful. I have been vaping Vuse for some time and love their flavor, especially the golden tobacco. but I thought I would give Juul a try. I find the flavor to be God awful. The draw is not very good either. So now I have the Device and a four pack of pods destined for the garbage can. Oh Well.”

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Posted 2 years ago

“I have tried many different vaping devices to quit smoking cigarettes, however after discovering Juul I was able to quit a 40 year pack and a half a day cigarette habit using Juul and it’s tobacco flavoured pods. It mimics a cigarette almost perfectly! I absolutely love it!! I highly recommend it!!!”

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Posted 2 years ago

“I've had this Juul vape for 48 hours. Hate it, I've had to charge in 5 times now, and I can not even taste any of the pods. It's like I am paying to smoke air.”

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Posted 2 years ago

“Juuls, They suck, go with literally any other company. Though they are raking in cash their ONLY valid selling point is that they conveniently at gas stations. There pods leak into the device and into your mouth. Battery life is good for 2-3weeks tops. They lie and are dishonest about warranty practices. There customer service is garbage so is their online account system. Vuse is a better product but recommend going with online products/brands and ordering in advance. WHATEVER YOU DO DONT GET A JUUL!!”

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Posted 3 years ago

“Don’t buy!!!! Half of the pods leak… it’s gross…. I’m switching to another brand.”

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Posted 3 years ago

“If I could give negative stars I would. This product is designed EXTREMELY cheap. It doesn't last long and very overpriced. Cigarettes were cheaper AND lasted longer. My favorite part about it, when you get a bunch of vape juice in your mouth or it leaked so much you barely vaped half of it. What a waste of money.”

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Posted 3 years ago

Juul is rated 1.9 based on 371 reviews