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Juul Reviews

1.9 Rating 365 Reviews
18 %
of reviewers recommend Juul
1.9
Based on 365 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5

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Juul 1 star review on 12th September 2024
Anonymous
Juul 1 star review on 12th September 2024
Anonymous
Juul 1 star review on 15th January 2022
Joshua Markham
Anonymous
Anonymous  // 01/01/2019
Juul 2 very good product the app fantastic The e cigarette nice slim only I think the pods too expensive and it's only 18mg of nicotine it should be too 21mg and 3 pods for this price
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Posted 1 year ago
Idiots sending direct mailers out for their products. This company make me so angry!
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Posted 2 years ago
Worst company ever pods always dripping steeling money from people
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Posted 2 years ago
Out of the last 10 batteries that I bought, two worked. The rest only showed green when I connected them and hold no charge at all. A couple blink indicating short circuit. Extraordinarily bad reliability, hard to believe they still turn a profit. Definitely not spending any more money on Juul products. It's a shame, they used to work well.
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Posted 2 years ago
I thought I had neuropathy from the vape but turns out it’s a narrowing of l4 and l5 , I still do not recommend them anyways because it does restrict blood flow. Ty
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Posted 2 years ago
4 batteries haven't worked. Bought them 2 days apart, different stores. I've called juul and given them my info 7 times. They then said I needed to do it yet again online. $50 down the toilet on those and they won't replace them. Told me to clean them. Also every other box of pods leak.
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Posted 2 years ago
They’ve got to do something with the shipping.
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Posted 2 years ago
This is the WORST PRODUCT and biggest ripoff in product history. Your pods leak to no end. If you are lucky, one out of 19/20 draws are a failure either with no draw or your disgusting cheap pods leaking in the mouth. To get a draw, you need to take it out, put it in and fiddle with it endlessly. You ought a be banned because it’s clear your owners are greedy liars who make a cheap, dangerously leaking product so over priced for the awful product it is. Your a disgrace. Your cheap BS product is just a sign of the times and the greedy, consumer cheating CEOs that exist today. I hope you get what you deserve- chapter 7.
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Posted 2 years ago
Try them, because you don't know unless you personally try. My experience was not good. flavor is awful. I have been vaping Vuse for some time and love their flavor, especially the golden tobacco. but I thought I would give Juul a try. I find the flavor to be God awful. The draw is not very good either. So now I have the Device and a four pack of pods destined for the garbage can. Oh Well.
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Posted 2 years ago
I have tried many different vaping devices to quit smoking cigarettes, however after discovering Juul I was able to quit a 40 year pack and a half a day cigarette habit using Juul and it’s tobacco flavoured pods. It mimics a cigarette almost perfectly! I absolutely love it!! I highly recommend it!!!
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Posted 2 years ago
I've had this Juul vape for 48 hours. Hate it, I've had to charge in 5 times now, and I can not even taste any of the pods. It's like I am paying to smoke air.
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Posted 2 years ago
Juuls, They suck, go with literally any other company. Though they are raking in cash their ONLY valid selling point is that they conveniently at gas stations. There pods leak into the device and into your mouth. Battery life is good for 2-3weeks tops. They lie and are dishonest about warranty practices. There customer service is garbage so is their online account system. Vuse is a better product but recommend going with online products/brands and ordering in advance. WHATEVER YOU DO DONT GET A JUUL!!
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Posted 2 years ago
Don’t buy!!!! Half of the pods leak… it’s gross…. I’m switching to another brand.
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Posted 2 years ago
If I could give negative stars I would. This product is designed EXTREMELY cheap. It doesn't last long and very overpriced. Cigarettes were cheaper AND lasted longer. My favorite part about it, when you get a bunch of vape juice in your mouth or it leaked so much you barely vaped half of it. What a waste of money.
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Posted 2 years ago
Customer service is absolutely appallingly
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Posted 2 years ago
If I could give 0 stars I would. These pods are expensive and lately they have been leaking. Juul knows about this and their still producing shitty pods while ripping its consumers off. Customer care says theres nothing they can do. DO NOT BUY!
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Posted 2 years ago
The Mobil station on 23 mile and Romeo plank in Michigan charges 34 dollars for a July battery?????????????? Makes the junk company look real bad
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Posted 2 years ago
The battery dies 2-3 times a day, almost every single pod I’ve gotten has leaked and that’s not an exaggeration. It’s literally every single f***ing pod. It spits vape juice in my mouth and it’s small plus it’s light so it’s wayyyyy too easy to lose. I can’t wait until this last pod runs out so I can break this pos in half. Will NEVER be purchasing one again. Would rather quit than get their product.
Juul 1 star review on 15th January 2022
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Posted 2 years ago
At 6-7 bucks a piece you would think these pods would actually work and not leak all over my hands. Build a better product and stop ripping people off. Your product sucks
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Posted 2 years ago
I wouldn't even give them one star if I could give him 20 I would everytime I smoke a juul pod I get liquid in my mouth you don't get a good drag and that Tarot and I've been smoking them for years but finally I give up because I found a new product now that's better I liked it so much so stay away from them their garbage terrible everytime I smoke a pod I get oil in my mouth
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Posted 2 years ago
Juul is rated 1.9 based on 365 reviews