Juul Reviews

“ and just wait till it's returned for my refund. ”

“ So I have a pile of about 30 Juul devices that I’ve bought in the past few months and none of them work anymore! This becomes crazy expensive. The pods don’t last more than a few hours when it does work. Emailed Juul directly and it’s a crazy process to get a refund or replacement, they need receipts and the exact location/gas station you bought from and other info. This is a wildly expensive vape for this reason. ”

“ Worst customer service. Bought a device and it didn't work. Did everything they told me to do and never got a refund. ”

“ First time user of Juul. Bought pods and device. Charged device, didn't work. Got another device, charged it, put in new pod. Didn't work . Called customer support, have to register for an account for any replacement or refund. Not jumping thru hoops for an inferior product. Alto a good product, never any problems, will stay with them. My advice, use alto or the disposable vapes. Much better quality! ”

“ Then, when they don't ship it, which has happened to me 3 times now, you have to go through a bunch of grief to get a refund THEN wait 5-7 days for that. ”

“ Juul sucks I bought one it doesn't work I had to buy another one it doesn't work and the workers at circle k have no idea how to work them or refund my money so I'm not happy at all! ”

“ HORRIBLE PRODUCT! CAUSED MUCH CHEST IRRATION AND HAD NO EFFECT. AWFUL CUSTOMER SERVICE AND DISREGARDED MY REQUEST FOR A REFUND ”

“ They are crooks and sell subpar devices that break in less than a year. Then when they can’t ship to your state oh well, no warranty honored no refund or anything! They are a disgusting company I’m glad Colorado state is taking them to court. ”

“ The pods leaked all over, the pod isn’t as big as some other pods(1/2 the size), the pen constantly gave me issues and dis not hold a charge long. I called Juul to get a refund and send the pen back and they basically said I’m stuck with it no refunds on opened products. Juul sucks!!! ”

“ I've gotten several Juul pods and they leaked all in my mouth and got on my lips. This burns very bad. The pods are very expressive and I feel that I'm just throwing away money. So far I've spent a small fortune on them and feel regular smoking is better. I can't get a refund for all the defective ones. This Juul stuff is bad news! ”