Juul Reviews

Name: Juul
Rating: 1.89

1.9 Rating 371 Reviews

18 %

of reviewers recommend Juul

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Metrics

1.9

Based on 371 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Age verification failed? get a new system.”

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Posted 5 years ago

“Went through 4 devices in one year. Spent $20 every 2 days for pods. Pods would leak. Always would have to charge it because the battery didnt last long Terrible company.”

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Posted 5 years ago

“Terrible dealing with customer service for a product that you're going to have to throw away a quarter of the pods since you'll draw vape juice into your mouth. Initial response was quick but subsequent ones took days. Offered me a coupon that didn't do what they promised. Gave me 25% off instead of a two pack of pods for a dollar.”

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Posted 5 years ago

“While the JUUL got me off cigarettes it did have some bad side effects. Quit cigs May 6 2019, started JUUL May 6 2019. Started to get fullness in stomach, gag reflex was getting bad and followeded by wretching. My husband asked...didnt this all start around the time you started JUUL. I quit using the JUUL and to my suprise almost all symptoms stopped, no more gagging, wretching and nausea. On the other hand I am off cigarettes but afraid of the long term effects of this.”

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Posted 5 years ago

“DONT BUY THE JUUL IF YOUR A PACK A DAY SMOKER+......SPENT 50$ ON 4 PODS AND THE BATTERY/CHARGER...THE PODS DONT DRAW....I WILL TRY QUITING SMOKING WITH THE NEW BLU --AS I HAVE FOUND THAT IT HITS MUCH BETTER.”

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Posted 5 years ago

“Juul doesn't draw....smoker for almost 30 years...spent 30$ on 4 pods----plus the cost of the battery /charger...you take a few puffs---and its kinda satisfying...then it simply wont draw....waste of 50$...I will continue seeking a smoking alternative. Juul sux...”

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Posted 5 years ago

“I bought a few months ago. At first wasnt bad. But I couldn't stand the flavors they sell in gas stations. I went online to realize that yes you can buy other flavors but its gonna cost you $7 shipping fee! Really???!! And they say it's to prevent teen smoking 😑 um it was much easier for me to buy the pods online than at the gas station and I'm 30! Let parents prevent teen smoking! They need to be the ones who stop their kids from being irresponsible! And now this morning juul is suspending all fruity flavors!! I'm done with them! That was the only reason I would buy them bc I liked the mango and creme. I'm going to pitch it at this point. No reason to have anymore. If I could rate 0 I would”

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Posted 5 years ago

“Using the Juul approximately a month now, it drys out my throat, n gives me a horrible dry cough.”

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Posted 5 years ago

“Juul did help me quit smoking, which was a miracle. Soon after, i started to find myself with vape in hand all day. I started getting a deep ache in my chest, numbness in my hands and arms, as well as my face at times, and shortness of breath. I decided to quit Juul 4 weeks ago and finally starting to feel better. I think Juul could be a great tool in quitting smoking when used in a controlled way (Perhaps prescribed by a doctor) as it erased any desire to smoke cigarettes again.”

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Posted 5 years ago

“I really enjoy the Juul "WHEN" it works. I am on my 4th one since March. Can't get more than a month or so out of it. The first completely stopped working, the second and third couldn't hold a charge more than an hour or so. And again the third and now 4th rarely connect to the pods even after thoroughly cleaning.”

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Posted 5 years ago

“I had heard about juul and got an offer that made it worth the trial. VERY DISAPPOINTED. The battery doesn't last much more than 12 hours. And the pods, maybe a day. When I tried to use the juul website to sign up you HAVE to give them your cellphone number for autoship and other idiocies that I won't be using because I won't be buying it again. I'm sticking with Vuse Vibe which is less expensive and both unit and pods last for a couple days. Some of their pods can leak though.”

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Posted 5 years ago

“Worse customer experience of my life and I work in IT. After originally signing up, phone verification, and age verification I couldn’t sign in again. Forgot password never emailed me either so I tried support. It took days to respond. After I couldn’t sign in I tried another email. They informed me I couldn’t have multiple accounts and asked which to use. So I replied and told them. It took several more days for them to respond saying they would disassociate my number so I could use the opposite email. They said I would get another email notice when it’s done. Another week later and I haven’t received the notice nor a response to any of my follow ups. I’ve never had to try so hard to spend money.”

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Posted 5 years ago

“I've gotten several juul pods and they leaked all in my mouth and got on my lips. This burns very bad. The pods are very expressive and I feel that I'm just throwing away money. So far I've spent a small fortune on them and feel regular smoking is better. I can't get a refund for all the defective ones. This juul stuff is bad news!”

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Posted 5 years ago

“It angers me when I pay almost 30 dollars for four cartridges and two out of the four get juice in my mouth. plus I want a strong hit every time. if I'm going to pay top dollar make sure your product is eficient.”

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Posted 5 years ago

“Juul gave me the cig like hit that other vapes couldnt. Helped me quit and no I've moved onto unwell vapes. Never could have done it without juul. Only juice or vape that satisfied a 14 year 2 pack a day habit. Now I'm vaping juicy juice with hardly any nicotine. Excellent tool”

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Posted 5 years ago

“Juul sucks, pods leak, constantly have to pull pod out and put back it to get a decent hit, never can just hit the device and get a good hit. Have been through multiple devices same issue total trash”

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Posted 5 years ago

“Where to start..Every morning I wake up and hit my Juul and it makes my mornings start off great. I wake up with a great nic buzz.”

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Posted 5 years ago

“Lately the juul pods have been leaking really bad into the device and into my mouth. The pods only last half of the day.. during that time I'm pulling them out to clean the salts off of the metal prongs”

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Posted 5 years ago

“I am reading a lot about bad devices and I hope juul did not cheapen them and would replace them without question if there is a problem. That said I had tried many e cigs and vapes to stop smoking and juul is the only one that worked for me. I smoked for 45 years but was never able to quit for any any length of time and was miserable from constantly trying. When I found the juul (last November) I finally found the device for me. I have had the original device since without issue I order the lower nicotine pods and try to keep track of and limit my usage. Difficult cause that mango is soooo delightful! Giving four stars because of the bubble and leakage issue. Most pods haven’t leaked but what a pia when they do. Also the bubbles forming at the wick every few puffs is a pain. My routine now is to store the pods upright. Before each use shake the bubbles out. Wipe the outside of the pod with a paper towel and roll up the end of the paper towel and stick in in the mouth piece holes in case there is juice in it. Quite the process. Then every few pugs just gently hit it on your thigh and the bubbles come up Easier to smoke cigs but still worth it because I feel a heck of a lot better. Stairs and uphill climbs are no longer a problem!! Also juul service has always been wonderful when I’ve called.”

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Posted 5 years ago

“I bought a Juul to smoke not, drink vape juice.... all the pods leak and spit in my mouth when I try to use it. Really frustrating”

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Posted 5 years ago

Juul is rated 1.9 based on 371 reviews