K12 Tutoring Reviews

Name: K12 Tutoring
Address: 11720 Plaza America Dr, 9th Floor, Reston, Virginia
Rating: 4.65

4.7 Rating 197 Reviews

91 %

of reviewers recommend K12 Tutoring

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Email:

ccaputo@k12.com

Location:

11720 Plaza America Dr,
9th Floor,
Reston
Virginia
20190

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i decided to schedule a tutoring session for french and waited for TEN MINUTES after ten minutes i left and havent heard back from them I am VERY dissapointed If I could give a zero I do not recommend this tutor if you actually want your kids to learn because she probably would never SHOW UP!!!😡😡😡”

Helpful Report

Posted 1 month ago

Hello thank you for sharing your feedback. We truly apologize for the experience you've had. It's unacceptable for any of our tutors to keep students waiting without communication. We take attendance and communication very seriously, and shall investigate what happened during your scheduled session. Our support team has reached out in regards to your tutoring session. We look forward to servicing you with a better tutoring experience.

Posted 1 month ago

“Stay away from a Spanish tutor called Andrea Peña. That tutor does not value you as a student. They are very rude and don't reply to your messages. They purposely decline your sessions. They are not a good person.”

Helpful Report

Posted 3 months ago

We sincerely apologize for the tutoring experience with one of our tutors. Your feedback is invaluable to us and we take your concerns very seriously. We deeply regret the repeated declination of your sessions without explanation. Sometimes a tutor may decline tutoring sessions if they are unable to attend. A message is usually left for the student in these instances. Effective communication is fundamental to our approach, and we are disappointed to learn that your messages went unanswered. It is concerning to hear that your learning goals have not been prioritized during your sessions. Our primary aim is to tailor our support to the individual needs of each student, and it is clear that this was not your experience. Thank you for bringing these issues to our attention. We are dedicated to improving our services and will take the necessary steps to address your concerns.

Posted 3 months ago

“I have been trying to get Ka'Miyah logged in and ready for tutoring since it began and she has yet gained access to the tutoring sessions I've sent emails and so has she and still nothing. I can be reached at 854.246.9391 email Queenroyalase@gmail.com thank you - Mrs.Johnson”

Helpful Report

Posted 5 months ago

Hello thank you for submitted your review! We truly apologize for the difficulties you and Ka'Miyah have encountered in accessing our tutoring sessions. We appreciate you reaching out through email about the student's login issue. Our team has worked with the student Ka'Miyah on joining the tutoring session. Thank you for your patience during this time, we are here for your assistance!

Posted 2 months ago

“We can never get into the class even when we join class on the OLS. I have emailed multiple times to get us into this class with no help. And getting email saying he will be removed for attendence however we have tried to get in every day”

Helpful Report

Posted 5 months ago

Thank you for your feedback. We're sorry to hear about the difficulties joining the student's tutoring sessions. Our team has responded to your request inquiry and has reached out. We hope to resolve this issue for you as quickly as possible. We appreciate your patience and are here to help!

Posted 5 months ago

“Awful service with this tutor. This tutor Michelle Salman is the worse. She was not respectful with my kid , was late to session and had a horrible attitude . Not good at what she teaches , English.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share your feedback. We sincerely apologize for your experience with Michelle. Our team has performed an outreach to address your concerns. We expect an improved platform experience for your student's next tutoring session.

Posted 5 months ago

“n nkjnkjnnnjnkj”

Helpful Report

Posted 6 months ago

Thank you for taking the time to share your feedback! We apologize for the tutoring session experience. To better understand the specific issues endured, our support team has reached out to you.

Posted 6 months ago

“I had a lot of tech issues.”

Helpful Report

Posted 9 months ago

Thank you for taking the time to share your feedback. We apologize for the tutoring session experience. Our team has reached out and communicated making sure technical difficulties are resolved before the next tutoring session. We look forward to hearing about your session experience.

Posted 9 months ago

“Signed my daughter up for tutoring and never recieved email regarding date and time being approved. Only got email saying the tutoring was pending but they had no problems taking money out of my account. They said they couldn't refund me so I asked for another tutor date and no response. Definitely a shame. Would NEVER recommend this to anyone.”

Helpful Report

Posted 1 year ago

Aisha thank you so much for taking the time to provide us with feedback about your experience with Stride Tutoring. We truly appreciate your honesty and for bringing this issue to our attention. We sincerely apologize for the inconvenience and frustration you encountered with regards to not receiving the confirmation email regarding the date and time for your daughter's tutoring. The support team reached out to you regarding the tutoring session. The student's tutor for the session communicated via chat logs to ensure the student was able to join. We would like to sincerely apologize for falling short of your expectations and assure you that your feedback has been heard.

Posted 1 year ago

“Scheduled a session no reply or confirmation. No reschedule did not get tutoring service.”

Helpful Report

Posted 1 year ago

“Not worth your time. After spending an hour reviewing all the profiles and watching their video clips, I picked the perfect tutor for my kid's needs. I then choose an appointment time that was listed on her page. On the day of the appointment, we logged in but couldn't get connected. I went back to the home page and saw that the tutor did not accept my appointment. However, there was no notification to alert us of this. Long story short, I repeated the whole process and got the same results again! I'm not even sure if this company is legitimate, but I can promise you they won't accept the appointment times you set up, even though you pick from their listed time slots. After 2 no-shows and no-calls, I didn't try a 3rd time.”

Helpful Report

Posted 1 year ago

“My daughter scheduled a session. We received a confirmation email and almost immediately after, she received a message that her session was canceled. Not effective at all.”

Helpful Report

Posted 1 year ago

“Never received a response within 24 hours from tutor regarding acceptance of request.”

Helpful Report

Posted 1 year ago

K12 Tutoring is rated 4.7 based on 197 reviews