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KAREN WILLIS HOLMES Reviews

4.9 Rating 230 Reviews
96 %
of reviewers recommend KAREN WILLIS HOLMES
4.9
Based on 230 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read KAREN WILLIS HOLMES Reviews
KAREN WILLIS HOLMES 5 star review on 6th January 2025
Ginni
KAREN WILLIS HOLMES 5 star review on 6th January 2025
Ginni
KAREN WILLIS HOLMES 5 star review on 6th January 2025
Ginni
KAREN WILLIS HOLMES 5 star review on 11th December 2024
Emma D
KAREN WILLIS HOLMES 5 star review on 11th December 2024
Emma D
KAREN WILLIS HOLMES 5 star review on 11th December 2024
Emma D
KAREN WILLIS HOLMES 5 star review on 11th December 2024
Emma D
177
Anonymous
Anonymous  // 01/01/2019
Having a Karen Willis Holmes was one of the best decisions of my wedding! The team were so lovely and helpful and they were absolute stars with helping me when my dress didn't quite fit perfectly - so reassuring and just what a stressed out bride needed!
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Posted 1 year ago
Dear Isla, Thank you for your review and your kind words. So happy to hear we felt reassured along the way. It's all we want. Best wishes The KWH Team xx
Posted 1 year ago
Wow, just wow! Everything from the range, to the service, the best experience!
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Posted 1 year ago
Dear Megan, Thank you so much for your kind review. Best wishes The KWH Team xx
Posted 1 year ago
The KWH team Armadale were phenomenal! I can not thank them enough for their expertise and genuine care in helping me choose my wedding dress. I was quite nervous about the wedding dress process given that I am curvy however my mind was put at ease with Shay, her recommendations of what would suit my body shape were amazing. If you are a more curvy lady look no further than KWH. I travelled from New Zealand to have dress fittings and every time the team were so welcoming and took their time to make alterations that made the dress just perfect. Thank you KWH Armadale my wedding dress is absolutely perfect and the compliments of how amazing it looked are still coming in after the wedding day. ♥️
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Posted 1 year ago
Dear Sharna, Thank you so much for your kind words. Congratulations on your big day!! The Melbourne team is fantastic and will love reading this. We wish you all the best here at KWH. xx
Posted 1 year ago
I went to many bridal stores to try on dresses before I discovered Karen Willis Holmes on Instagram. Today I went to their Melbourne Boutique and honestly had the most beautiful experience and I haven’t even picked up my wedding dress or even had my first fitting! First impressions really do matter, and KWH DID NOT DISAPPOINT! From the moment I enquired with their team online I had a very quick and friendly response, unlike many other bridal boutiques I had previously enquired with. I instantly felt excited about going there to try on dresses and from the moment I stepped into the shop I felt completely comfortable and welcomed. The store is beautiful, light and clean. The dresses were in perfect condition which is very appreciated when trying them on as again, previous stores I did not have this same experience. I can already see their impeccable eye for detail. Every single person working in that store today had a smile on their face and said hello to me. They also each provided great feedback on the dresses I tried on. I just loved every moment. As did my mum & nan who came along and got to enjoy a complimentry Prosecco 🫶🏻 Thank-you so far. I am so excited for what’s to come.
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Posted 1 year ago
Dear Maddison, Wow! what an amazing review, thank you so much, Melbourne will be over the moon reading this. Although I'm not surprised they are a great team, and the share you excitement. Congratulations on finding your dream dress and we wish you all the best with the rest of your journey up until your big day. Thank you again. Best wishes The KWH Team. xx
Posted 1 year ago
I highly recommend KWH for their amazing professionalism, great staff, and wonderful creations. My first choice was one of the collections but I fell in love with Isabelle, one of the dresses off the rack. I felt so comfortable and beautiful on my wedding day. They even managed to accomodate me even I was running out of time as I was looking for a dress a month prior to my wedding day. Kudos, KWH! 🙌👏
KAREN WILLIS HOLMES 5 star review on 14th January 2024 KAREN WILLIS HOLMES 5 star review on 14th January 2024 KAREN WILLIS HOLMES 5 star review on 14th January 2024 KAREN WILLIS HOLMES 5 star review on 14th January 2024 KAREN WILLIS HOLMES 5 star review on 14th January 2024 KAREN WILLIS HOLMES 5 star review on 14th January 2024
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Posted 1 year ago
Dear Clydee, Congratulations on your big day!! You look absolutely amazing, Thank you for Sharing your photo's and thank you for taking the time to write such a beautiful review. Congratulations again. We wish you all the best here at KWH. XX
Posted 1 year ago
Fantastic team. Extremely friendly. They were patient and worked with me until I found the gown I wanted to be married in. The alterations process was seamless also. Wonderful team. Very happy with the result and my wedding gown. The gown was incredibly comfortable and affordable. Highly recommend it to anyone looking for a dress
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Posted 1 year ago
Dear Jenalee, Congratulations on your wedding day. Thank you so much for your lovely review. We wish you all the best! Love The KWH Team xx
Posted 1 year ago
Went to 3 stores before stepping into Karen Willis, where I was greeted by the delighftul Dennisa. The gowns - Stunning! (The assemble your own gown is so clever, I loved it right away) The experience- extraordinary. The care, the energy and the tips and tricks, picked me right up after subpar experiences at other stores. If you’re a bride- you need to check this place out!
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Posted 1 year ago
Dear Sabrina, Thank you so much for your lovely review. Denisa is amazing. We wish you all the best for your big day and can't wait to see photos. Best wishes The KWH Team xx
Posted 1 year ago
Oh my KWH silk Tiffany dress was stunning!! If you looking for a dress Emily @Brisbane KWH found perfect dress for me. Suited my body shape, was so comfortable all day/night and looked fab in the pics. The silk felt gorgeous and was beautiful for our first dance. Thanks lovely Emily!
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Posted 1 year ago
Dear Luisa, Congratulations on your big day!!!! Tiffany is so beautiful. so excited to see your beautiful photos, thank you for the lovely review. Emily will love reading it. Best wishes KWH Team xx
Posted 1 year ago
KWH was the absolute perfect experience! Everyone was so friendly and kind, especially a huggee shout out to my stylist at my appointment Erica at the Melbourne store she was AMAZING! Could not have had a better experience and i also found my dress!
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Posted 1 year ago
Dear Courtney, Thank you so much for your wonderful review. So happy to hear you had the best experience. Congratulations on finding your dress. So excited for you!! Best Wishes The KWH Team xx
Posted 1 year ago
Denisa was absolutely amazing! She made me feel comfortable and beautiful in each and every dress I tried on. Could not have asked for a better experience!
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Posted 1 year ago
Dear Laura, Thank you for your kind reviews. Denisa is amazing she will be so happy to see this. Best Wishes The KWH Team xx
Posted 1 year ago
Beautiful dresses, with experienced and caring staff
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Posted 1 year ago
Dear Lisa, Thank you for your review, so glad you loved our dresses. Best wishes The KWH team xx
Posted 1 year ago
I had the most amazing and beautiful experience with Sophie at the KWH Brisbane boutique today. After finding my dream dress online 18 months ago (well before getting engaged), it was one of five that I shortlisted for try-on today. Sophie was amazing in talking me through the entire collection, but also educating me on the Luxe gowns that I was already so taken with. I feel so lucky to have met Sophie, and had such a special (and quick!) wedding dress shopping experience. Beyond excited to receive my dress and wear it on our special day. Thanks Sophie & KWH Brisbane, I'm so grateful.
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Posted 1 year ago
Dear Madeleine, Thank you for your lovely review. Congratulations on finding your dream dress. I will forward your review to Sophie, she will be so excited to read how happy and grateful you are. We wish you all the best for your special day. Best wishes The KWH Team xx
Posted 1 year ago
I absolutely loved my wedding dress from KWH. The staff are extremely caring and go above and beyond to make my dream wedding dress in a timely manner.
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Posted 1 year ago
Dear Monica, Thank you so much for you kind review, and the beautiful photo, you look so stunning. Congratulations on your big day. Please feel free to send us through more photo's. Best wishes The KWH Team xx
Posted 1 year ago
I absolutely could not flaw my experience at Karen Willis Holmes Sydney on the weekend! Annie helped me find my dream dress and made the whole experience super easy and enjoyable! Everyone I met on Saturday was so so lovely and when I had a tear or two because I found the one they matched my level of excitement! Absolute best experience and I can’t wait to wear my dress next year! 🤍
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Posted 1 year ago
Dear Kirsten. Thank you so much for your kind words. You were an absolute pleasure to style for. I wish you all the best with the rest of your planning and we will see you soon. Thank you again for the review. I can't wait to see photos of you in your dream gown. Best wishes KWH-Annie xx
Posted 1 year ago
I chose my dress at the KWH store in Alexandria yesterday and I could NOT be happier about it! The first time I went in, I was served by Denisa, and as well as being super funny, lovely and honest, she definitely knew what she was talking about! She made me feel very comfortable and picked out some styles that suited me! Back in for a Re-try appointment - I am being helped by Jaz. Also really lovely, bubbly and funny! Helped me pick out the dress of my dreams by being honest about what suited my body and what made me look sexy but was also flattering! Will definitely recommend KWH to any of my future bridal friends!!
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Posted 1 year ago
Dear Seanna, Thank you so much for taking the time to share your beautiful experience in our Alexandria Boutique with Denisa and Jazz! We are thrilled to hear that you had such a great time trying on our gowns and ultimately found the perfect one for your special day. We know that choosing a wedding dress is a big decision, and we are honored to have been a part of your journey, and we're so glad that you were able to find a dress that not only fit your style but also made you feel beautiful and confident. Thank you again for your kind words and for choosing KWH Bridal for your wedding dress needs. We wish you all the happiness and love in your new chapter as a married couple. Love, The KWH Team xx
Posted 1 year ago
I am devastated, the quality of dress is shocking. The seam is not properly sewn, the back too, the front between the top and bottom connection is not sewn together, there’s a gap or I would say hole. The back of the skirt too has a gap/hole where the seam is not connected. I can’t believe this has literally happened to my wedding dress. And shockingly when I mentioned it to the shop manager, she has advised me to get it done by my own seamstress, if she were to send it back to head office I will not get my dress in time for my wedding, but why do I need to go through such drama. The dress is not cheap and I wasn’t expecting this to happen. I can’t believe it. Regardless whether how you want to communicate with the seamstress to get it sorted, the quality of the dress when it arrive is shocking !!!
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Posted 1 year ago
Had a beautiful experience at KWH. So surreal looking at all the stunning gowns and the girls were so helpful and accomodating to myself and my entourage. They made us feel very comfortable. Amazing experience, and so excited about my custom KWH gown.
KAREN WILLIS HOLMES 5 star review on 29th October 2023
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Posted 1 year ago
Hi Claudia, Thank you so much for sharing your kind words about your experience at our Armadale Boutique. We cannot wait to see your in your gown at your fittings with us next year! Best Wishes, KWH-HQ x
Posted 1 year ago
Karen Willis Holmes Perth created my dream wedding dress!! Victoria was absolutely amazing helping me create the perfect dress. My dress was so stunning and comfortable on my wedding day. Couldn’t have asked for a more perfect dress or better service! Highly recommend!
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Posted 1 year ago
Dear Katie, Congratulations on your wedding day. Thank you so much for your kind reviews. Over the moon to hear you had the perfect dress for your big day. Feel free to send us some photos over to our email Info@Karenwillholmes.com, we would love to see them. Best wishes The KWH Team xx
Posted 1 year ago
Loved working with the team at KWH. Professional and so helpful, it made the process so fun and easy. Dress and veil looked amazing. Thanks so much!
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Posted 1 year ago
Dear Lucia, Thank you so much for your review. So happy to hear you are happy with your dress and veil. Feel free to send us some photos of your big day, We would love to see them. Best wishes The KWH Team xx
Posted 1 year ago
I could not have had a better experience each time I have been in! The girls at KWH truly make it the best possible time and are more than happy to work with whatever you’re thinking - nothing is too outrageous or a problem for them! 1000% all brides must go here!
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Posted 1 year ago
Dear Kasey, What a lovely fun review, thank you so much. So glad to hear you had such a great experience. Best wishes The KWH Team xx
Posted 1 year ago
KAREN WILLIS HOLMES is rated 4.9 based on 230 reviews