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KAREN WILLIS HOLMES Reviews

4.9 Rating 226 Reviews
96 %
of reviewers recommend KAREN WILLIS HOLMES
4.9
Based on 226 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read KAREN WILLIS HOLMES Reviews
Every moment at Karen Willis was so much fun! Sam was so informative and bought all the vibes. It was the perfect experience to find the perfect dress. I could not be more grateful! xxxx
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Posted 4 months ago
Thank you so much for your kind words Steph! We are so happy we could make your dress of dreams. Please be sure to send your photos through to us, we can't wait to see them! KWH Team xoxo
Posted 4 months ago
Emily at KWH made my experience finding and purchasing a wedding gown unforgettable. Her kindness, expertise, and passion made me feel comfortable and like she genuinely wanted me to find the dress of my dreams. I attended many appointments at different bridal stores to find the right dress, but selecting my KWH gown was an absolute no-brainer! I am obsessed! I would recommend KWH to all future brides!
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Posted 4 months ago
Hi Courtney, Thank you so much for your lovely words and wonderful review, we will pass this feedback onto Emily and the team! Please email through your photos to us we would love to see your special day! xx KWH Team xoxo
Posted 4 months ago
I had an excellent experience selecting my dream gown from Karen Willis Holmes! The dresses are beautiful and you’re able to chose your own tops & bottoms then piece them together. The alterations were swift and exactly what I wanted; thank you Susan! All the staff were delightful and super helpful!
KAREN WILLIS HOLMES 5 star review on 1st July 2024 KAREN WILLIS HOLMES 5 star review on 1st July 2024 KAREN WILLIS HOLMES 5 star review on 1st July 2024 KAREN WILLIS HOLMES 5 star review on 1st July 2024 KAREN WILLIS HOLMES 5 star review on 1st July 2024 KAREN WILLIS HOLMES 5 star review on 1st July 2024
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Posted 5 months ago
Hi Phoebe! Thank you so much for your kind words, we are so glad you had a great experience! Thank you for sharing these beautiful photos of you in your KWH Gown! You look amazing! KWH Xx
Posted 5 months ago
Fantastic service. Warm and friendly staff. The ladies went above and beyond to help me with everything from Covid lockdowns and postponing the wedding twice to helping me with garment issues. When we renew our vows, I will definitely be getting another gown from KWH bridal.
KAREN WILLIS HOLMES 5 star review on 26th June 2024 KAREN WILLIS HOLMES 5 star review on 26th June 2024 KAREN WILLIS HOLMES 5 star review on 26th June 2024
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Posted 5 months ago
Hi Petra! Thank you so much for these kind words, we are so glad you had a great dress journey with us! Thank you for sharing these beautiful photos of you in your KWH Gown! You look so beautiful! KWH Xx
Posted 5 months ago
From the first appointment all the way to picking up my dream dress, the team at Karen Willis Holmes were wonderful. A big thank you to the team in Melbourne, who made every part of the process feel special and tailored just for me. Their attention to detail and genuine care for their clients shone through in every interaction. I especially appreciated their patience and expertise when it came to fittings and alterations, ensuring my dress was a perfect fit. It was not just about selling a dress, but about creating a memorable journey that I will cherish forever. I highly recommend Karen Willis Holmes to any bride looking for not just a dress, but a complete, joyous experience.
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Posted 5 months ago
Hi Seazin, This was such a beautiful review! Thank you for choosing us and taking the time to write these kind words! We are so happy we made the experience so special for you as this is our ultimate goal, to ensure a relaxing, fun and memorable experience to cherish forever. Please be sure to send your wedding photos through to our Melbourne store the girls would love to see the final product from your special day. KWH team xoxo
Posted 5 months ago
KWH Bridal were absolutely amazing from start to finish. I went dress shopping at a few places but the service at KWH was something else. I did not feel the pressure or stress during my appointment when trying on dresses and felt so supported. The ladies were down to earth and made my dream dress come to life!
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Posted 5 months ago
Hi Teodora, Thank you so much for these kind words. We are so glad to hear the experience you had was relaxing and enjoyable and we made your dress of dreams! Be sure to share your photos with us x KWH Team xoxo
Posted 5 months ago
I found my dream dress at KWH Brisbane thanks to the wonderful Emily and Lauren, who made me and my friends feel very special and comfortable. We had the entire store to ourselves and were able to browse all the gowns at our leisure, before I tried on a range of stunning gowns that were clean and fit so well due to the corset back (not pinned). The lovely ladies were so helpful, kind and made the process fun. The showroom is gorgeous, in the middle of stunning Paddington. I would highly recommend KWH to any future bride!
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Posted 6 months ago
Hi Ashleigh, Thank you so much for your kind words, we are so glad you had a great experience! We can't wait to see you in your KWH Gown! KWH Xx
Posted 6 months ago
Found my wedding gown at KWH Brisbane! Loved the flexibility of creating a dress from multiple pieces to achieve a custom design. Emily was great to work with! She is warm and supportive but is honest in what she sees. A great experience!
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Posted 7 months ago
Hi Rachael, Thank you so much for your kind words! We can't wait to see you in your KWH Gown. KWH-HQ Xx
Posted 6 months ago
KWH Paddington store ( QLD) provided a seamless, fun and empowering dress experience. Our bridal stylish Priya truly ensured we had flowing champagne, many laughs and beautiful gowns. I cannot reccomend KWH enough.
KAREN WILLIS HOLMES 5 star review on 26th April 2024
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Posted 7 months ago
Hi Megan, Thank you so much for your kind words, we are so glad to hear you had a great experience! You look beautiful in Athena! KWH Xx
Posted 6 months ago
I really enjoyed the experience of finding my dream gown at Karen Willis Holmes! The staff were beautiful, especially Sophia, and I felt relaxed throughout the experience. There was no pushy sales tactics which I really appreciated. It allowed me to ensure I found my dream gown. Thank you so much for making it a really special experience.
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Posted 7 months ago
Hi Adelaide, Thank you so much for your kind words, we can't wait to see you in your KWH Gown! KWH-HQ Xx
Posted 6 months ago
I had wonderful service the whole way through. Such kind and professional staff who knew how to make a nervous bride feel safe. I feel comfortable from the moment I was there! Worth the money for the most beautiful dress.
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Posted 8 months ago
Hi Sarah, Thank you so much for your kind words, we can't wait to see you in your KWH Gown! KWH-HQ Xx
Posted 6 months ago
I recently purchased my dress from KWH. I had my first appointment with Jithya who was so helpful and professional. She had already set up some dresses that I’d preselected but quickly came up with styling ideas after hearing what I was after. Emily was at my second appointment (after I met her at the first) and I could not recommend my experience with her more. She truly listened to your thoughts and offered options and solutions. Emily is so knowledgeable and is honestly everything you could want in a bridal stylist. I walked away from the experience SO happy and excited that I’d found a dress that felt like me. KWH is super customisable and of high quality. I cannot wait to wear my dress!
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Posted 8 months ago
Thank you so much for your kind words. We are so happy you had such an amazing experience with us! Please be sure to send through your photos to us when you get the chance, we are so excited for your special day and want to thank you for choosing us to help create your dream gown. Thank you again for your recommendations. We wish you all the best. The KWH Team Xx
Posted 8 months ago
The staff were incredibly helpful and lovely. Not to mention just how beautiful the space is! It was an increibly seemless process, would highly recommend it to any of my friends when they're getting married.
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Posted 8 months ago
Dear Jesses, Thank you for your lovely review. we much appreciate it. Best wishes. The KWH Team xx
Posted 8 months ago
From the first try on appoinment, walking into the Armadale boutique I knew I would find my dream dress. The options to try on and mix and match allowed me to find something that was stunning but also suited my body shape, and the staff were an incredible help (not just in providing a little prosecco to settle any nerves). Could not have asked for any more from my wedding dress experience!
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Posted 9 months ago
Dear Elizabeth, Congratulations on finding your dream gown. Thank you so much for your lovely review. We wish you all the best and can't wait to see photos. Best wishes The KWH Team xx
Posted 9 months ago
KWH is the most professional and beautiful team! I followed their work through weddings and Pinterest as a part of my planning and mood boards leading up to my wedding (this March, 2024). As I am stateside they met at all hours, we had 1 zoom measurements meeting and the team custom made the most beautiful dress and jacket! I’m an executive in the apparel industry and know beautiful care, fit and construction. The consideration for style, contemporary lines and the essence of how the body fits is impeccable! Both pieces fit almost perfectly with the right amount of ease to allow a bit of tailoring to make the dress and jacket precisely fit my body and style. I’m in Portland, Oregon and have no retailers to have seen or tried on before I ordered. I’m impressed and will recommend KWH to everyone I know. Thank you team! You’ve made my day!
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Posted 9 months ago
Dear Rebecca, WOW, What an amazing review. Thank you so much for taking the time to write such a lovely detailed review. We appreciate it so much. We wish you all the best here at KWH. xx
Posted 9 months ago
Loved my experience at the KWH Armadale boutique! All the staff were so friendly, professional and welcoming from the moment we walked in the door - Sam was so kind and helpful throughout my appointments, by far the best customer service I have experienced! The quality and detail of the dresses was amazing, couldn’t recommend enough ☺️
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Posted 9 months ago
Dear Breanna, Thank you so much for your kind review. The Armadale team are great. We wish you all the best. The KWH Team xx
Posted 9 months ago
Having a Karen Willis Holmes was one of the best decisions of my wedding! The team were so lovely and helpful and they were absolute stars with helping me when my dress didn't quite fit perfectly - so reassuring and just what a stressed out bride needed!
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Posted 9 months ago
Dear Isla, Thank you for your review and your kind words. So happy to hear we felt reassured along the way. It's all we want. Best wishes The KWH Team xx
Posted 9 months ago
Wow, just wow! Everything from the range, to the service, the best experience!
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Posted 10 months ago
Dear Megan, Thank you so much for your kind review. Best wishes The KWH Team xx
Posted 9 months ago
The KWH team Armadale were phenomenal! I can not thank them enough for their expertise and genuine care in helping me choose my wedding dress. I was quite nervous about the wedding dress process given that I am curvy however my mind was put at ease with Shay, her recommendations of what would suit my body shape were amazing. If you are a more curvy lady look no further than KWH. I travelled from New Zealand to have dress fittings and every time the team were so welcoming and took their time to make alterations that made the dress just perfect. Thank you KWH Armadale my wedding dress is absolutely perfect and the compliments of how amazing it looked are still coming in after the wedding day. ♥️
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Posted 10 months ago
Dear Sharna, Thank you so much for your kind words. Congratulations on your big day!! The Melbourne team is fantastic and will love reading this. We wish you all the best here at KWH. xx
Posted 10 months ago
I went to many bridal stores to try on dresses before I discovered Karen Willis Holmes on Instagram. Today I went to their Melbourne Boutique and honestly had the most beautiful experience and I haven’t even picked up my wedding dress or even had my first fitting! First impressions really do matter, and KWH DID NOT DISAPPOINT! From the moment I enquired with their team online I had a very quick and friendly response, unlike many other bridal boutiques I had previously enquired with. I instantly felt excited about going there to try on dresses and from the moment I stepped into the shop I felt completely comfortable and welcomed. The store is beautiful, light and clean. The dresses were in perfect condition which is very appreciated when trying them on as again, previous stores I did not have this same experience. I can already see their impeccable eye for detail. Every single person working in that store today had a smile on their face and said hello to me. They also each provided great feedback on the dresses I tried on. I just loved every moment. As did my mum & nan who came along and got to enjoy a complimentry Prosecco 🫶🏻 Thank-you so far. I am so excited for what’s to come.
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Posted 10 months ago
Dear Maddison, Wow! what an amazing review, thank you so much, Melbourne will be over the moon reading this. Although I'm not surprised they are a great team, and the share you excitement. Congratulations on finding your dream dress and we wish you all the best with the rest of your journey up until your big day. Thank you again. Best wishes The KWH Team. xx
Posted 10 months ago
KAREN WILLIS HOLMES is rated 4.9 based on 226 reviews