KAREN WILLIS HOLMES Reviews

Name: KAREN WILLIS HOLMES
Address: Unit 501 / 3 Gladstone Street, Newtown, ,, Unit 501 / 3 Gladstone Street, Newtown, ,, New South Wales
Rating: 4.85

4.9 Rating 230 Reviews

96 %

of reviewers recommend KAREN WILLIS HOLMES

Company Reviews

Product Reviews

Metrics

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

KAREN WILLIS HOLMES 5 star review on 6th January 2025

Ginni

KAREN WILLIS HOLMES 5 star review on 11th December 2024

Emma D

177

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend shopping at this boutique. I went to many other bridal boutiques and in comparison, never felt pushed or pressured into purchasing and only received genuine answers and comments about the look I was going for and dresses I tried on. The ladies in KWH were all extremely friendly, helpful and made me feel so comfortable. Also, the dresses there are something else too! They are conservative, elegant, sexy and stunning all rolled into one. Highly recommend!”

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Posted 2 years ago

Hi Bec, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience in our boutique and we will certainly pass on your beautiful feedback. Love KWH Team xx

Posted 2 years ago

“Absolutely LOVED my Isabelle gown. So comfortable, unique and glistening when the sun went down. Thank you KWH xx”

KAREN WILLIS HOLMES 5 star review on 18th August 2022

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Posted 2 years ago

Hi Emma, Thank you so much for your beautiful words! We are so happy to hear that you loved not only your gorgeous gown but the experience you had. Your photos look absolutely stunning and we can't wait to see you in-store in the future with some engaged girlfriends! Love, KWH team xx

Posted 2 years ago

“Completely in love with my Karen Willis Holmes dress (and so is my husband!) Worth every penny! Denisa in the Alexandria showroom was lovely, as was Bernice in the Newtown office.”

KAREN WILLIS HOLMES 5 star review on 9th August 2022

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Posted 2 years ago

Hi Heather, Thank you for taking the time to leave such a kind review on our page, we really appreciate the time taken to write such kind words. We are so pleased you loved your gown and chose us to dress you for your special day. Denisa & Bernice are absolutely thrilled to hear you enjoyed your experience. I have passed on your message! You looked amazing!! Wishing you all the best with married life! Love the KWH Team xx

Posted 2 years ago

“Fantastic experience from start to finish. Everything was made so easy. Really felt comfortable finding a dress that was the right fit for me. Loved my dress and could not have asked for anything more. KWH were an absolute delight!!”

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Posted 2 years ago

Dear Monique, Thank you for taking the time to leave such a kind review on our page, we really appreciate the time taken to write such wonderful feedback! We are so pleased you loved your gown and chose us to dress you for your special day. Wishing you all the best with married life! Love the KWH Team xx

Posted 2 years ago

“KWH were amazing in the lead-up to my wedding and I was SO happy with my dress on the day!”

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Posted 2 years ago

Dear Liz, Thank you so much for your kind words. We can't wait to see you in-store in the future with some engaged girlfriends! Love the KWH team xx

Posted 2 years ago

“KWH was the first place I stepped in for a bridal gown and the service was exceptional. Lauren was informative, friendly and warm. The garments - stunning!! Highly recommend adding this to your list!”

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Posted 2 years ago

Dear Ellie, Thank you for your kind words, we will certainly pass on your feedback to our gorgeous Lauren. We wish you the best with the remaining wedding planning & we can't wait to see your beautiful wedding photos !! Love the KWH team xx

Posted 2 years ago

“Thank you to the lovely team at Karen Willis Holmes, especially Denisa and the adorable lady at the fitting place who have been so helpful along the way and delivered the most beautiful dress for my wedding. Thank you again!”

KAREN WILLIS HOLMES 5 star review on 26th July 2022

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Posted 2 years ago

Dear Oriane, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience in our Sydney store and we will certainly pass on your beautiful feedback to Denisa. You look so beautiful in your wedding gown! Love KWH Team xx

Posted 2 years ago

“Victoria in the Perth store worked hard to ensure my dress was perfect for the day. I was getting worried as most places take so long to do all the fittings. Victoria and the team got my dress done 6 weeks before the day. Making sure my dress was the closest to my body size and shape as it could be. Everything was easy and smooth, resulting in a stress-free experience and a dream dress on the other end. Can not thank the team at KWH enough, it was perfect.”

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Posted 2 years ago

Dear Holly, Thank you so much for your kind words! We are so happy to hear that you loved not only your gorgeous gown but the experience you had in our Perth boutique! We look forward to seeing your up-coming wedding photos and we can't wait to see you in-store in the future with some engaged girlfriends! Love the KWH team xx

Posted 2 years ago

“A very friendly and beautiful place to find your wedding dress. We felt very well looked after by Jazz. Great experience!”

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Posted 2 years ago

Dear Ella, We appreciate your kind words! We are so happy to hear about the experience you had in our Alexandria boutique with our beautiful Jazz ! We wish you the absolute best in the future and can't wait to see your beautiful wedding photos. Love the KWH team xx

Posted 2 years ago

“My wedding dress was incredible- so beautiful and stylish. It was the perfect outfit for my wedding. The dress was beautifully made and very comfortable.the staff at KWH were fantastic from my initial appointment right through to my final fit check. Highly recommended them.”

KAREN WILLIS HOLMES 5 star review on 13th July 2022

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Posted 2 years ago

Hi Perry, Thank you for sharing your experience with us as it was an absolute pleasure. We are honored you have chosen to wear one of our gowns & we look forward to seeing your stunning wedding photos! Wishing you all the best for the journey ahead. KWH Team xx

Posted 2 years ago

“My experience at KWH Melbourne was great. From the moment I tried on my dress I knew it was the one. Thank you to Kim for her expertise in alterations and her kind nature. Highly recommend!”

KAREN WILLIS HOLMES 5 star review on 5th July 2022

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Posted 2 years ago

Hi Alexandra, Thank you for sharing your experience with us, it is absolutely our pleasure. We are honored you have chosen to wear one of our gowns! Wishing you all the best for the journey ahead. Love KWH Team xx

Posted 2 years ago

“SPECTACULAR! Perfect dress for our beautiful wedding in Byron Bay. (Broken head) You made me feel so comfortable, sexy and beautiful. Everybody loved the dress.”

KAREN WILLIS HOLMES 5 star review on 4th July 2022

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Posted 2 years ago

Hi Vignia, Thank you for taking the time to leave such a beautiful review. I will certainly pass on your kind feedback to our KWH team, as our team strives for the incredible services which you have experienced. You looked absolutely stunning in your wedding gown and we hope to see more photos! Love the KWH team xx

Posted 2 years ago

“I found my perfect wedding gown through KWH! The girls at KWH Armadale were so lovely, down to earth, helpful, and supportive. I absolutely adore my dress and my experience finding it!”

KAREN WILLIS HOLMES 5 star review on 30th June 2022

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Posted 2 years ago

Hi Alice, Thank you for taking the time to leave such a kind review. I will certainly pass on your kind feedback to our KWH team, as our team strives for the incredible services which you have experienced. Thank you as well for sharing your gorgeous wedding photos, you look beautiful and we hope to see more images! Love the KWH team xx

Posted 2 years ago

“Incredible, helpful service. I am in New Zealand, and someone guide me through everything I needed to know from start to finish. I cannot wait to wear my dress & get married!!”

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Posted 2 years ago

Hi Jessica, Thank you for taking the time to leave such a beautiful review. We wish you the absolute best for the rest of your wedding planning and we can't wait to see your wedding photos !! Love the KWH team xx

Posted 2 years ago

“I found KWH through Instagram and instantly fell in love with the Nikki gown. I was drawn to gathering and the gorgeous sleeves. She is the perfect blend of vintage charm and modern elegance. I visited the Brisbane location and Jamiee and her team were so lovely and helpful. I went in open minded but my heart was always on Nikki. I styled her with the KWH pearl veil which complimented my other pearl accessories. No need for a second dress as Nikki was so comfortable to wear all night long.”

KAREN WILLIS HOLMES 5 star review on 24th June 2022

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Posted 2 years ago

Dear Tara, Thank you so much for your kind words! We are so happy to hear that you loved not only your gorgeous gown but the experience you had in our Brisbane boutique! Your photos look absolutely stunning and we can't wait to see you in-store in the future with some engaged girlfriends! Love the KWH team xx

Posted 2 years ago

“Found the one here! The ladies ebony and Lauren were super helpful, light hearted and I felt very comfortable here. They answered all my questions and were both great communicators , overall it was a really nice experience, Thankyou”

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Posted 2 years ago

Hi Rachel, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience with our lovely ladies Ebony & Lauren. We are certain you looked incredible! Best Wishes, The KWH Team xx

Posted 2 years ago

“From the moment I contacted KWH the service was exceptional. I booked my consultation and Denisa was fantastic. From the minute we walked in the door it was obvious she was an expert and brilliant at what she does. I felt very comfortable and nothing was too much trouble for her. I tried on 5 gowns and walked away with my dream gown. Loved every minute of this day. Thank you Denisa and the lovely ladies in the online chat who gave me the perfect advice.”

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Posted 2 years ago

Hi Jo, Thank you for sharing your experience with us as it was an absolute pleasure. We are honored you have chosen to wear one of our gowns & we look forward to seeing your stunning wedding photos! Wishing you all the best for the journey ahead. KWH Team xx

Posted 2 years ago

“I got married after a 6 month engagement, so was worried I wouldn’t be able to find ‘my’ dress that could also be made in a short time frame. Erin in the Sydney showroom put me at ease, listened to what I wanted, and found the dress that I chose - something I hadn’t picked out myself! The quality was amazing, communication responsive and frequent, and the fittings super easy. I will recommend KWH to all my friends.”

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Posted 2 years ago

Hi Sally, Thank you for taking the time to leave such a beautiful review. I will certainly pass on your kind feedback to our KWH team as well as Erin. Our team strives for the incredible services which you have experienced. We wish you the absolute best for the rest of your wedding planning! KWH team xx

Posted 2 years ago

“Every single thing about KWH is seamless. They make the initial try on welcoming and enjoyable. Holding the dress was easy (I bought my dress about 9 months before my wedding) and the alterations process was simple and quick (thank you Susan!) I can not recommend KWH more!”

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Posted 2 years ago

Hi Amber, Thank you for sharing your experience with us as it was an absolute pleasure. We are honored you have chosen to wear one of our gowns & we look forward to seeing your stunning wedding photos ! Wishing you all the best for the journey ahead. KWH Team xx

Posted 2 years ago

“Such beautiful customer service, from booking my first appointment to picking up my altered dress. Dress was high quality, couldn’t be happier. Thank you!”

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Posted 2 years ago

Dear Theresa, Thank you so much for your kind words! We are so happy to hear that you loved not only your gorgeous gown but the experience you had in our boutique! We can't wait to see your stunning wedding photos & you in-store in the future with some engaged girlfriends! KWH team xx

Posted 2 years ago

KAREN WILLIS HOLMES is rated 4.9 based on 230 reviews