Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,504 Reviews

76 %

of reviewers recommend Karrimor

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4.1

Based on 6,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give a "minus points" review, I would. I have ordered the items with discount, from SporsDirect/Karrimor, but they charged money from my account without any discounts. The total price on SporsDirect was 65,99 EUR + 10 EUR for delivery and the withdrawal from my card by SporsDirect is 160,80 EUR. I cancelled the order before it was processed, but instead of cancelling I have received the confirmation that "your order is processed". This is just cheating. They mislead with the discounts, charge something different and ignore the messages.”

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Posted 4 years ago

“After buying three pairs of Karrimor boots on sale the first pair peeled apart, the second leaked and I don’t hold out much hope for the third pair. Karrimor make cheap tat and sell it dear. Do yourself a favour and avoid them like the plague!”

Helpful Report

Posted 4 years ago

“Brought some karrimor walking. Advertised as being waterproof. But every time went feet came back soaked. Even if its wasn't raining just jew off the grass. Also after 5 months of having them the sole has began to come off one of the boots. I got in touch with karrimor/sports direct. They said its not a manufacturer fault, they are unable to send me a replacement or refund. But I think is the boot isn't waterproof or able to least more 5months then I think it there is a fault. Don't waste your money!!”

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Posted 4 years ago

“Appalling. Still not received goods”

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Posted 4 years ago

“Disappointed , jumper arrived with price tag £21.99 but I was charged £42.99 plus postage . No way of contacting you so I have sent it back ( costing me £5postage. So no jumper and out of pocket by £10post. No happy”

Helpful Report

Posted 4 years ago

“I paid over £50 for two items. When they arrived I was surprised to see both had Sports Direct 'up to 50% off' labels showing. Looking at the Karrimor website I see that many others have fallen foul of this. It's not good PR for Karrimor, Sports Direct or Mike Ashley? I sent an email to Karrimor but have not had a reply.”

Helpful Report

Posted 4 years ago

“I ordered two items from the Karrimor website, running shoes for £59.99 and running socks for £13.99. Delivered promptly with the next day service. All good EXCEPT both items have a 50% OFF sticker on them. The prices I paid are crossed through, with lower prices £34.99 and £6.99 written over. Why was I expected to pay the full price when the items I received are so clearly marked down? I asked if they would refund the difference between what I paid and the prices that are marked on my items but they declined. Shabby.”

Helpful Report

Posted 4 years ago

“The men's trainer socks running drx of which I bought 2 packs were labelled 50% off only£6.49 or 2 for £10. Since I paid £12.99 per pack making £25.98 plus postage I think it's safe to say I was ripped off. Buyer beware.”

Helpful Report

Posted 4 years ago

“I like the jacket I bought but it had a tag on with 50% off, I paid full price. I’m waiting for a reply from customer services. My 1* could easily be amended to 5* depending on their answer.”

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Posted 4 years ago

“Quantos dias são precisos para enviarem a encomenda que eu já paguei? Já paguei há uma semana e ainda não foi enviada! Order reference number: KARR40000069648628”

Helpful Report

Posted 4 years ago

“Was extremely disappointed to find I have paid £59.99 for a fleece jacket And when it arrived it had a 50% price tag which was £29.99 and I cannot find a contact telephone number to find out why I paid £30 more.”

Helpful Report

Posted 4 years ago

“After seven days no reply from customer service. The only indormation was from local post service indicating that the ahipment was dispatched and with no indication when will it be delivered. A bit underwhelming experience.”

Helpful Report

Posted 4 years ago

“I actually was very disappointed.I especially ordered directly with Karrimor ,taking in consideration to pay double the price than I would have paid, if I would have ordered with Sports Direct. After extreme exploitation ,paying below minimum wage,zero hour contracts during lock down I didn t wish to support this chain,To my disappointment and frustration to receive a shoe box from Sports Direct marked with the lower price.Not happy,not impressed.”

Helpful Report

Posted 4 years ago

“While promptness of delivery was good the fact I paid £79.99 for shoes that have a price tag on them of £39.99 I robbery!!! I'm sorry however I have little faith this will be read let alone dealt with”

Helpful Report

Posted 4 years ago

“We were charged £64.99 for a pair of shoes that arrived with a Sports Direct sticker on that said £32.99. I have asked for a refund of £32 and had no response. Please respond.”

Helpful Report

Posted 4 years ago

“Received your order sent email to you you haven’t replied yet you charged me 74.99 and sent order in box marked 50% off 37.99 waiting for refund or you going to worm your way out of that ?”

Helpful Report

Posted 4 years ago

“Had a pair of walking boots, hardly been used, on a country walk both soles came off the boots within a mile of each other. Customer Services asked me to send them back at my cost, I have proof of them receiving them, they have lost them and will not accept liability. Karrimore / Sports Direct Customer Services are as good as their products - Absolute Rubbish”

Helpful Report

Posted 4 years ago

“I feel ripped off. The socks I ordered were priced at £11.99 each but the sticker price on the products received was £5.99 and two for £9. Almost half the price. Astoundingly bad and shocking way to treat customers. Very poor indeed. Expect a refund under consumer law.”

Helpful Report

Posted 4 years ago

“Terrible customer service, not a great product, in short I won't be having anything to do with this company again!”

Helpful Report

Posted 4 years ago

“I paid 7.99 pounds for next day delivery but never arrived the next day and I had to argue with your supplier about this The following day. Too bad too sad”

Helpful Report

Posted 4 years ago

Karrimor is rated 4.1 based on 6,504 reviews