Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,504 Reviews

76 %

of reviewers recommend Karrimor

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4.1

Based on 6,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service, not a great product, in short I won't be having anything to do with this company again!”

Helpful Report

Posted 4 years ago

“I ordered a small 15l rucksac for running - to replace a previous one I've used to death. Easy to order and arrived on three days. Good product at a good price.”

Helpful Report

Posted 4 years ago

“I paid 7.99 pounds for next day delivery but never arrived the next day and I had to argue with your supplier about this The following day. Too bad too sad”

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Posted 4 years ago

“Shameful. I Sent for a pair of Karrimor, Panther shorts, via Karrimor (who are part of SD and that's who you deal with if you have any issues), for my partner's birthday. They were advertised at £39.99. He loves these and so, despite having bought the exact same thing online last year, at £13.99, and later, a further pair in store for £19.99, I decided to go for it. When they arrived they had a genuine, large pink price reduction tag attached, with 50% reduction and a price of £19.99. I was ecstatic, assuming they'd been advertised incorrectly online, especially as in the interim I'd spotted a pair in the next size, in Speke store for £19.99. I contacted Sport Direct with a pleasant email, pointing out that I thought they'd been incorrectly priced, and anticipated a response offering a £20 refund. But, I hadn't bargained with SD's business methods and customer relations ethos. Despite several messages back and forth, they were utterly unprepared to l move. So, even though the shorts have exactly the same reduced price tag as the stores, the stores are selling these shorts at £19.99 and they are also available online at £19.99, via SD Online, you won't reduce the price to me. I realise that you couldn't give a watsit, so long as you have my money, but all the same, as I said - shameful.”

Helpful Report

Posted 4 years ago

“The shopping was fine. The shipping was not. 10 days and still no sign of my parcel.”

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Posted 4 years ago

“Bought two pairs of socks for £11.99 each plus £4.99 delivery, Total £28.97 Feel a bit cheated & insulted to receive the items after a week, fully labelled with 50% off - £5.99 stickers, and ‘buy two of this product for £9’ stickers. Great socks, poor pricing.”

Helpful Report

Posted 4 years ago

“Whilst what I ordered was correct and the quality reasonable. 2 of the items ordered had a price tag of 50% off, when I emailed the customer service they refused to issue a refund.”

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Posted 4 years ago

“Goods ordered but not received”

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Posted 4 years ago

“I was overcharged £17.00 by SportsDirect when I thought I was buying from Karrimor. My complaint was dismissed. A nasty experience.”

Helpful Report

Posted 4 years ago

“Eyelets corrosed and fallen off after few walking sessions during 1.5 year. Low quality of eyelets in this model. No customer support. They just appologise. Buy their product if you want to hear more excuses.”

Helpful Report

Posted 4 years ago

“I love the Karrimor products, and have used them exclusively for eight years. I have always bought them from Sports Direct stores in the past, but decided to order from the Karrimor website this time. I was horrified to receive my goods, all with labels saying they were reduced by 50%, yet I had been charged full price. So I returned my delivery to Karrimor, went to my local Sports Direct store and re-purchased the same items at half the price!”

Helpful Report

Posted 4 years ago

“Excellent 5* service”

Helpful Report

Posted 4 years ago

“Terrible service. Received item with 50% discount label on. It was half price from their sports direct website. I foolishly paid double by not checking and using Karrimor website direct. Would have been nice to have the discount honoured.”

Helpful Report

Posted 4 years ago

“Good quick service but very badly let down by the fact I paid full price and then the box which the shoes came on were MARKED HALF PRICE! So I will never shop Karrimor on line ever again as I consider this to be giving two fingers to a new client and ha ha you paid full price didn't you!”

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Posted 4 years ago

“I ordered a pair of Karrimor walking shoes on Saturday, standard delivery. They arrived on Monday. Very impressed with the efficiency of service and the product.”

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Posted 4 years ago

“Great price, easy to order and communication and love the final product.”

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Posted 4 years ago

“Always top quality. Never disappoints. My grandson is 15 and he won’t wear any other brand of pants.”

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Posted 4 years ago

“Great to deal with, good quality goods & quick delivery”

Helpful Report

Posted 4 years ago

“Timely delivery of a quality product, I've yet to be disappointed by Karrimor, and I doubt I ever will be.”

Helpful Report

Posted 4 years ago

“I recently ordered the two walking poles for my husband, and paid £39.99 plus postage. When they arrived they have a 50% off sticker attached tp the label, and priced at £19.99, I found this rather unfair, and would like to know if you are going to credit me with the difference. My daughter had given myself some as a present earlier in the year, so that is why I thought I would order direct. Thank you in anticipation. My review would have been higher”

Helpful Report

Posted 4 years ago

Karrimor is rated 4.1 based on 6,504 reviews