Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,504 Reviews

76 %

of reviewers recommend Karrimor

Company Reviews

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Metrics

4.1

Based on 6,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sent a pair of trainers that here previously used, heavily used. The sole was worn, the inner heel area and the writing on the inner sole are under the heal area was worn.”

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Posted 7 years ago

“NOT received yet, DHL IN LARNACA CYPRUS refuse to deliver to my P.O.BOX, They expected me to drive 85 miles to pick it up, only after me phoning them numerous times with language difficulties, did I find this out. They now have agreed to deliver to a friend on Monday in Paphos, I HOPE! .I am NOT happy”

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Posted 7 years ago

“I placed an order on Tuesday 14-11 to be delivered to a sports direct store. As of 11.35pm 19-11 I still haven't received confirmation that it is available for collection. It wouldn't be so bad, but they have the same Jacket in stock at the store that I selected to collect from.”

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Posted 7 years ago

“Six days after paying 4.99 for delivery still no show. Absolutely terrible service.”

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Posted 7 years ago

“No one at sports direct knew you could collect Karimor goods at the shop. I still don’t have the shorts I ordered”

Helpful Report

Posted 7 years ago

“I have not received this product even though I have paid for it and a delivery charge”

Helpful Report

Posted 7 years ago

“Cancellation ignored, parcel thrown over 6 ft high fence not delivered to door so left overnight in the rain, email query re the company and its relationship with Sports Direct not answered 5 days after it was sent.”

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Posted 7 years ago

“You sent the wrong size. Ordered size 6.5 shoe, box said 6.5 but shoe inside was a 6 and so too small. Now I have to pay to send it back because of your mistake.”

Helpful Report

Posted 7 years ago

“I am asked to write a review of service from Karrimor when I haven't received my parcel! Dreadful service and impossible to speak to a human being. As we speak numerous emails are being sent from me to the courier and yourselves (Sports Direct) and to date I have not had a satisfactory answer.”

Helpful Report

Posted 7 years ago

“I have had to pay £5 for courier and had no control over when the parcel is deluvered. I am stuck between your company and the courier - I have not received items and uncertain when I will. this is poor service and unacceptable”

Helpful Report

Posted 7 years ago

“I purchased items and payed extra for next day delivery, it has been 5 days now and still have not received them. There was no contact number to ask anybody about this, I did email 3 days after purchase and was told that it had been packed but not sent and when I asked why there was no reply hence why I would rather talk to somebody on the phone...”

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Posted 7 years ago

“slow delivery”

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Posted 7 years ago

“You’ve asked me for a review before I’ve received an email saying my purchase is ready for collection, this makes me very worried it has gone astray. I will leave it one more day before contacting you.”

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Posted 7 years ago

“"still have not received my product dpd say it never got the package even i paid for next day delivery should have had it on 04\/11\/17 still waiting not happy with service\r\n"”

Helpful Report

Posted 7 years ago

“Well I ordered via amazon, I really needed a bag for uni and even though I used amazon prime I had to wait an additional 3 days, I know have to pay return postage and packaging, as the bag that has arrived is a different colour than what was actually ordered. Really not impressed at all”

Helpful Report

Posted 7 years ago

“Ordered walking boots on the 29th October to be picked up at a local store, it’s now the 3rd November and still not arrived.”

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Posted 7 years ago

“Both products arrived with price tags for 29.99 which was less than I had been charged for them. I queried it and was told the price tags were wrong - even though both items had the same price on the tag. I feel a bit cheated, albeit not by much but it makes the brand seem a bit untrustworthy as a result. What a shame.”

Helpful Report

Posted 7 years ago

“‘Next day delivery’ order not even processed until day of expected delivery - a day & a half after buying. Contacted CS to cancel and they seemed to push the processing through in 10 mins (v quick response & ‘processed’ email received then, conveniently). 2 emails later & I had no response until next day when I was told that they ‘could not accept liability’ and blamed the courier even though it seemed that the late processing on your side was the issue. Issued the £3 difference in p&p refund. Will be returning boots as they arrived too late and instead I wore (& ruined in mud) trainers for event, sad times :( ). Pretty disappointed.”

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Posted 7 years ago

“Karrimor is asking me for a rewiev but at this moment I still have not received anything. your courier said he would deliver it yesterday but did not. I love your products, but I paid an express delivery that is not happening.”

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Posted 7 years ago

“Have not had notification it was delivered ordered ages ago!! Still waiting... :(”

Helpful Report

Posted 7 years ago

Karrimor is rated 4.1 based on 6,504 reviews