Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,504 Reviews

76 %

of reviewers recommend Karrimor

Company Reviews

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Metrics

4.1

Based on 6,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot comment on the quality of the product as I have not received the product. It is three days late and I had paid for next day delivery”

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Posted 8 years ago

“Tried jacket on and was the worst fitting item I have worn since my brothers hand me downs. Material looks cheap ( looks like made in China) but generally wouldn't part with £5 for something of nothing. Regards J McConnell”

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Posted 8 years ago

“Hermes tracking out for delivery 21st Dec, I waited in all day item was not delivered. I checked Hermes tracking in the evening which stated delivery attempted 16.58. No such attempt was made as I checked on my CCTV”

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Posted 8 years ago

“The speed of delivering the goods are too slow”

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Posted 8 years ago

“Always loved karrimor unfortunately ordered them on 6/12 and still waiting for delivery won't be ordering them with u again 19/12”

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Posted 8 years ago

“Shoes arrived quickly but poor quality for the money and arrived in a very tatty box covered in brown tape, not good as its a present.”

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Posted 8 years ago

“The back of the down jacket I purchased was cut by a cutter obviously. Unfortunately, I have thrown the invoice immediately after unpacking my order.”

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Posted 8 years ago

“Hermes have said that they tried to deliver my parcel, when they were 2 people in the house. They say this when they cant find the house. I have tried to cancel my order you wont let me I have tried to change the delivery address and you wont let me. I have no faith that my rucksack will arrive before Christmas. Your customer service is zero”

Helpful Report

Posted 8 years ago

“Coat ordered was great quality and value for money. Only problem was with the delivery. Parcel thrown through gate & left in middle of the path. Pouring down with rain, delivery man could not be bothered to ring door bell, I was at home so if he had rang bell and got no answer he would have left parcel at front door under the eves where it would have been protected against rain. 5 star product 0 star delivery.”

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Posted 8 years ago

“Everything I'm wearing today is a size 20 - except your trousers, which are supposed to be, but aren't. Have you any idea how depressing and embarrassing that is? - 'You're too fat for our clothes.' Well, you don't deserve my money - So I'll be getting a refund.”

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Posted 8 years ago

“I have an order from 27/11/16 and on 29/11/16 I had an email to say my order had been collected by the courier, however I still have not received my order.”

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Posted 8 years ago

“Paid for next day delivery on the 30th Nov and still haven't received the goods on the 3rd December”

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Posted 8 years ago

“I ordered and paid for two pair of shoes and only received one pair ( the mens). Package was slit open when received from Hermes and only one box containing the mens shoes were inside. Still awaiting the ladies walking shoes !”

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Posted 8 years ago

“Send me email for feed back but not even got item yet”

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Posted 8 years ago

“We didn't like the jacket and when I returned it it cost £8.55 to send registered as you suggest on your returns note. Not happy will not be ordering from you again.”

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Posted 8 years ago

“I'm returning the coat. The zip comes open when you pull it up”

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Posted 8 years ago

“The box the shoes arrived in was disgraceful and shouldn't have been allowed to leave the depot in such a state. The 'box' was damaged and fell apart on opening, not to mention the rubbish which was inside. I bought this as a gift and because of the state of the box, I am unable to present them in the original box, so not happy about that. On a more positive note I was happy with the quick delivery and being kept up to date on the delivery progress.”

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Posted 8 years ago

“not impressed with the delivery charge of £4.99 when i picked it up myself !!”

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Posted 8 years ago

“the rubber feet/stoppers were missing from both walking poles from one set, but present on the other set. Despite reporting this via the website and sending a separate email I have received no response”

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Posted 8 years ago

“I'might sure I will be delighted with my socks. When I eventually receive them after having paid £5 for delivery over 5 days ago. Enough said. Not happy.”

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Posted 8 years ago

Karrimor is rated 4.1 based on 6,504 reviews