Providoor Reviews

Name: Providoor
Address: 9/Building 220 Lang Rd, Entertainment Quarter, Moore Park, New South Wales
Rating: 4.52

4.5 Rating 1,091 Reviews

87 %

of reviewers recommend Providoor

4.5

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Providoor 5 star review on 1st November 2024

Kiam Couchman

Providoor 5 star review on 24th January 2023

Dee

Providoor 5 star review on 11th January 2023

Verity

Anonymous

Anonymous // 01/01/2019

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English

“Providoor meals are great to have in the freezer when you want a break from cooking but don't want to go out.”

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Posted 1 month ago

“Delicious. Only negative was that it was left at gate instead of to door as requested.”

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Posted 1 month ago

“Great array of tasty and delectable dishes. Have been using Providoor to assist with meals following major surgery, and made life very manageable. Also shared with extended family with my Uncle with MND, and he absolutely enjoyed Marco Pierre White's Guiness Braised Brisket Stew - 'the flavours were delightful, would higly recommend' my Uncle said. He even managed a small second serving!!”

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Posted 1 month ago

“The product was delivered in a large box with 5 meals which arrived damaged as the box must have been dropped in transit. Not to mention the meals were not frozen and given we had enough food for 5 nights we could only eat 3 of the 5 as the product only has a 3 day life after being thawed. The staff were responsive once we sent photos of the damage goods in arranging a credit, however my thoughts are that alternative cartons sizing is required to stop in transit damage.”

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Posted 1 month ago

“Delivery on time. Food flavours of our selections were amazing. Beef Rendang was very tasty just a bit fatty. It would be nice to have more preservative free choices.”

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Posted 1 month ago

“The food was awful! only thing I could eat was Pumpkon Soup, everything else I threw out, overpriced & disgusting.”

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Posted 1 month ago

“The food was impeccable! Restaurant quality in our very own kitchen. The lamb was to die for and have since ordered again. It just melted in your mouth and was a wonderland on my taste buds for the next few days. We also had a Taco Party pack, which we turned in ot a mexican fiesta at home and the night was a hit with our friends. Made so much easier and tastier with the Taco party pack, delicious!!”

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Posted 1 month ago

“Moussaka was ok. The arancini were hollow shels. What happened to the rice ?”

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Posted 1 month ago

“I got another beef bourguignon... Consistency issue? No chance! Phenomenal meal! I am honest when I say this is the best meal I've ever eaten in my life! I will be continuing to eat this for as long as it is available 😊 still have one in my freezer hehe. I'm saving it for a date 😘 I've had a few different meals now. Green curry, potato puree with the beef bourguignon, onion soup! All really fantastic! The onion soup is next level!”

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Posted 1 month ago

“Unfortunately, the operations team let the business down while the food is very good. I have placed 6 orders with Providoor., the latest was delivered today. 2 orders (including the one delivered today) had missing items and one order was not delivered at all Whilst the food is very good, if I can't rely on the correct order being delivered then I can't recommend them”

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Posted 1 month ago

“Good food but poor service. I ordered for a birthday (I.e. a specific date). The date was changed without my being told so the birthday dinner was ruined. The offer of 20% off my next order as compensation felt somewhat disingenuous- future order helps the company, not me and given my experience it’s unlikely I would be ordering again.”

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Posted 1 month ago

“Delivery was easy and good, but it wasn't immediately clear which items were pre-frozen and which were to be eaten 'as is' (I think only the pizzas were to 'eat now' ?) The instructions are sometimes contradictory eg it will say 'best defrosted first' and then also 'best from frozen' (on dumplings, I think that was), or 'bring to a certain internal temperature' instruction on a tiramisu... It all tasted good so no complaints there.”

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Posted 1 month ago

“I expected more from the new providoor. The chicken and meatballs dish was really great and at the level I'd expect. Everything else was pretty average and either overly salty or sweet. The mac & cheese had way too much pancetta in it, I had about five pieces minimum to every bite. The potato gratin lacked flavour, for something at 'chef' level I'd expect at least basic flavouring like garlic and a herb. The donut pie thing was worse than what I'd find at a grocery supermarket freezer section. It was so sweet and even cooking double the time had raw chewy awful bits to it. The worst desert I've had in recent time.”

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Posted 1 month ago

“I love that the meals are already prepared and no work is necessary. They are tasty and really enjoying them.”

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Posted 2 months ago

“Providoor’s frozen ready meals are an absolute game-changer! The quality is outstanding - the flavors are rich, authentic, and perfectly maintained even after freezing. The portions are generous, and the variety ensures there's always something new to enjoy. It's the perfect solution for busy days when you crave something delicious without any hassle. Providoor has set a new standard for ready-to-eat meals, making gourmet dining more accessible than ever! Highly recommend!”

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Posted 2 months ago

“Interesting range of good quality food. The portions are generous.”

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Posted 2 months ago

“This is restaurant quality food. For the same price as takeaway, you get beautifully prepared quality meals.”

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Posted 2 months ago

“Quality and convenience meals that we have enjoyed all week. Only through 1/3 of my big order but am impressed with each item cooked so far!!”

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Posted 2 months ago

“I only received this order one day ago. So it's too early to review the food itself. But from previous experience I will change the way I re-heat the food. The re-heating of most food in plastic containers in a pot of boiling/simmering water doesn't work well at all. The pot needs to be huge, and all the containers float. I will devise other ways myself (not a huge microwave fan). So I would like to be given an opportunity to review the food, once eaten. That doesn't seem to be offered. In the past, some meals have been too salty, some sauces have been too watery. I ordered different meals this time around, apart from the lasagne (lovely) and the pudding (partner's fave). looking forward to trying the curries.”

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Posted 2 months ago

“We loved our provider dinner. The food was excellent.”

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Posted 2 months ago

Providoor is rated 4.5 based on 1,091 reviews