“I returned the locks for a credit over a week ago and emailed Caroline and had to follow up with your service people but I am still waiting on a credit back.”
Good afternoon, Mary
Thank you for taking the time to place this review.
We are sorry you did not receive your refund as promptly as you expected. We do apologize for any inconvenience caused.
I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Very happy with service provided by Tony Service was excellent and the delivery better than expected! I would Highly recommend Keeler Hardware 100 % Happy
Greg Allen Yellow Rock Blue Mountains”
“Shipping was extremely efficient & I received the door hinges I ordered way ahead of the scheduled delivery date. The items were of good quality but a little thicker than expected for non-rebate hinges. I chose to rebate slightly so I did not have to shave down the entire edge of the door. All not a problem & the wide throw hinges worked as I had wanted.”
“I had a return and also required to purchase other items. They could not have been more helpful and they were extremely busy at the time. I have already recommended them to a number of friends and family.”
Good afternoon
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We do apologize for any inconvenience caused.
I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind regards
Helga Hilton
Customer Service Manager
