“Keeper had the product I needed… a black cavity door latch thingy.
Easy to order via their website.
Delivery was fast and well communicated throughout the process. 🙏”
Good morning Syed,
Thank you for your review and we are sorry for the inconvenience that you have experienced.
We know that this was not the service that you expected, and we apologize for any trouble that we may have caused. I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“The first order did not arrive as our address can be difficult to find. When I rang and asked where the goods were the woman did not hesitate and resent them immediately. Very impressive.”
Good morning,
I'd firstly like to offer our sincerest apologies for this huge inconvenience, that this has caused and for the lack of clarity with regards to stock availability.
While's we strive to maintain a good supply of products, sometimes it is not always possible. We take full responsibility for this and truly apologize for any inconvenience it may have caused.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
