“I ordered 7 door handles on Monday morning and they were delivered to my home in northern NSW the next morning! To get something from Sydney within 24 hours is unprecedented for us. The Dormakaba handles are a beautiful quality handle. Happy customers!”
“Always good to deal with. Quality products at a good price. They also provide expert, knowlegeable and friendly advice on a range of products.
BIG contrast to Bunnings!”
Good morning,
Thank you for taking the time to place this review.
We are so sorry for any inconvenience caused by the lack of clarity that led to this miscommunication. A new replacement order has been raised, and it is due to be dispatched today.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“I ordered hinges that were advertised as being instock and available only to be emailed they were on back order, thats fine if you didnt need them in a hury. some 2 weeks plus later they arrived.”
Good afternoon, Philip
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We do apologize for any inconvenience caused.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
