“Excellent service all round. "4" day turnaround from order date to delivery date(considering item posted from NSW to deliver to WA). Could not ask for better service Just keep doing that which you are doing. Thank you.”
“Thank you for quick delivery. We were impressed to learn that the item we ordered was fabricated in Aus. Quality product. Would definitely shop here again.”
“Process of online order of window hardware was quick and efficient. One piece was faulty and after contact was replaced without issue. Happy with products and service”
Good afternoon, Adam,
Thank you for sharing your experience with us, and I’m sorry to hear that your recent purchases have not met your expectations. We value your feedback and are disappointed to learn that you've encountered issues. It's our aim to provide a seamless shopping experience, and we clearly have room for improvement.
Please don’t hesitate to reach out to our customer service team if you’d like assistance with any of your concerns. Your satisfaction is important to us, and we appreciate your input as we work to enhance our services.
Warm regards,
Helga Hilton
Customer Service Manager
