“I have been buying in person for many years from Keeler as you have good quality products.
In this case, I was never informed that my order purchase had arrived for collection at the store and had to phone myself to find out what happened with the order. Hopefully a once-off miss.”
Good morning, Konrad
Thank you for taking the time to place this review.
We are sorry you did not receive your notification to notify you that the order was ready for pick up. We do apologize for any inconvenience caused.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Excellent quick delivery from two interstate suppliers that drop shipped on request by Keeler person i was able to talk to will always be mt first choice web site,....”
“We recently purchased the Murchison cabinet pull handles for our kitchen and have been impressed by the excellent customer service. Keeler Hardware were helpful, quick and efficient.”
Good morning, Geoffrey
I'd firstly like to offer our sincerest apologies for this huge inconvenience, that this has caused and for the lack of clarity with regards to stock availability.
While's we strive to maintain a good supply of products, sometimes it is not always possible. We take full responsibility for this and truly apologize for any inconvenience it may have caused.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Ordered 3 X 50mm SS numbers for a new letterbox being fitted into a new boundary fence.Price & Delivery OK & the numbers look terrific against a Black background”
“Easy ordering system, good range of products, well priced.
19 days from the order to delivery (550 km distance in the same state) is not acceptable, dispatched by product manufacturer, not Keeler Hardware.
Not an issue if no hurry to complete the job.”
Good morning, Joan
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We do apologize for any inconvenience caused.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Great products and range. May need to find a faster delivery service and if a product is out of stock please show it on the web site at time of purchasing not notify me by email 3 days later.”
“Hi…
I ordered twice for home renovations, and both times, items were received promptly and well padded/packed.
I will definitely recommend them to family and friends”
