“Have used Keeler Hardware for many years now either directly or indirectly and have always liked their product. If I've had to ring to request help, information or order something it's always a pleasant experience which always makes me go back.
Highly recommended.”
Good afternoon, Jessica,
Thank you for bringing this issue to our attention. I sincerely apologize that you received the wrong product and any inconvenience it may have caused. We understand how important it is to have the right items delivered promptly.
Your feedback is crucial to us, and we are reviewing our processes to prevent these mix-ups in the future. Please email me a photo of the item that you have received to cs@keelerhardware.com.au so that I can assist you with returning the incorrect item.
Kind Regards
Helga Hilton
Customer Service Manager
“Best range of Kitchen hardware we found in Sydney - and we checked out a a lot of other places. All handles and knobs are on display. We ordered what we wanted and the complete order was delivered to our door two days later. Will go straight to Willoughby shop next time we're in need of handles and knobs”
“I was really impressed by the range of products and then super impressed I received part of my order within 24 hrs. Every communication has been efficient and effective.”
