“I have found Leeler Hardware to be very reliable and extremely prompt with its delivery. Goods are well wrapped and arrive in good condition.
Brian
Coledale NSW”
“I would like to advise you that no items of our Alawa Aboriginal Corporation have been received 4/10/2024
Direct Freight had them in Darwin on the 16/9/2024, DF then asked AAC for an address which supplied.
AAC gets mail every Tuesday on Nighthawk Transport
AAC ask you to send items by Australia Post Express as part of the quote
Our postal address was clear on our order”
Good afternoon
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We do apologize for any inconvenience caused.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“The staff really knowledgeable and very helpful. The rapid and correct assessment of my situation and needs led to a correct solution. The parts arrived within the specified time.”
“It’s odd that you’d send this when I haven’t even received the goods.
I called a month later to follow up only to get an apathetic and unresponsive customer service. Ended up cancelling the order and asking for a refund.”
Good afternoon, Pat
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We do apologize for any inconvenience caused.
I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
