“Had to get a new sash spiral balance. Spoke to a guy regarding the right type and size who was very helpful. Ordering was easy and it appeared in a couple of days well packaged. Love your work!”
“I must say that my experience in dealing with Keeler Hardware was above & beyond brilliant..I would recommend them to anyone..Fantastic service...Thank you guys!!”
Good morning, Allick
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We do apologize for any inconvenience caused.
I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
Good morning
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We do apologize for any inconvenience caused.
As per our email correspondence, a new item has been ordered, however the item as a made to order item and is only due out of production tomorrow, the 13/02.
As soon as we have received the item, we will dispatch it with Express Mail.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Started with phone call re availability of product required and advised that available. Paid on line and product delivered to home following day. Correct replacement of broken window chain lock. Now installed. Extremely happy.”
Good afternoon
Thank you for taking the time to place this review.
We are sorry that you were not satisfied with the product or service that you received.
So that we can send a replacement please email us a photo of the item at cs@keelerhardware.com.au -
Kind Regards
Helga Hilton
Customer Service Manager
“Mind boggling range, keen pricing and fast delivery. I've purchased on-line from these guys a couple of times and lead times on special items have been telegraphed up front and stock lines delivered promptly. a painless buying experience”
