“There was a little mixup with my order, however the team at Keeler Hardware got onto a solution soon after I brought the issue to their attention. I am very impressed with their service and commitment to customer satisfaction.”
“I run a furniture restoratoion Business in north qld and we cant easially access antique hardware. Keeler forwarded me antique hooks , exactly like what the hall stand originally had. great to work with”
Good afternoon, Michael,
Thank you for your review, and I’m sorry to hear that your interaction with our staff member was brusque. Your feedback is invaluable to us as we aim to provide a friendly and helpful shopping experience for all our customers.
I’m glad to hear that you were able to place your order online without any issues. If there's anything we can do to assist you further or improve your experience, please don’t hesitate to reach out.
Warm regards,
Helga Hilton
Customer Service Manager
“I needed a Entrance lockset quickly and live out in the country.
Searches, found and purchased exactly what I needed, paid it and received it in just a few days.
Excellent price and equal service.
Thank you, will use you again, no problemo.”
“The service was excellent from start to finish. I was advised from the start that the product i wanted needed to come from interstate and would take a few days and a few days it was, then i was notified that the product was ready for pickup on pickup the procedd was seemless.
Customer Service and notifications were perfect.
Thank You for making my job eaiser.”
