“Disappointed - Keeler Hardware have a great choice of cabinet handles but there is very little customer service.
I would have appreciated help with understanding materials and how to purchase handles of varying sizes. The person taking my order was totally disinterested and provided no advice on accessing differing sizes.”
Good morning, Meredith,
Thank you for your feedback regarding your recent experience at Keeler Hardware. We're glad to hear that you found our selection of cabinet handles appealing. However, I apologize for the lack of customer support you encountered. Your comments about the need for better assistance on materials and sizes are noted, and we continuously strive to improve our service standards.
Please feel free to reach out to us at cs@keelerhardware.com.au if you have any further questions or need assistance in the future.
Warm regards,
Helga Hilton
Customer Service Manager
“Keeler Hardware has provided hardware items that were not available from other outlets. Goods were as described on their website and were well packaged. All items were posted quickly making them a great pulpier for an owner builder. Would whole heartedly recommende Keeler Harware for your hardware needs.”
“Really fast postage, great price. I purchased radius butt hinges, they were a replacement for doors throughout our house. The matt gold looks great, works for a range of door weights without issue. Thank you :)”
“Ordered sliding carrier and wheels and as shop was nearby decided to "click and collect". Easy online experience, txt sent next day as "ready for collection". Given a code to open locker and took less than a minute to collect. No comparison to large hardware chain, lft them fo dead. Excellent !”
“Keeler Hardware had what I needed. On-line purchasing was straightforward, and the after-hours collection arrangement was convenient. What's to not like?”
“Very quick turnaround between order and delivery. The website and online ordering was easily managed. I had my solution in my hand in under a week and I live on the NSW far south coast. I recommend Keeler Hardware.”
“I had excellent service some years back from Keeler, so needing 3 or 4 padlocks keyed alike, I returned. The web site meant I easily found what I needed, the price was excellent so I purchased 4 matching padlocks.
Great service, with prompt shipping once again!”
