“Offset hinges were excellent but the ss wood screws provided are absolute rubbish. Most stripped out the PH despite using brand new driver bit. Despite predrilling pilot holes.”
Good morning, Katrina
Thank you for taking the time to place this review.
We are sorry that you were not satisfied with the product that you received. We would like to offer our sincere apologies and apologize for any inconvenience.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“we have been purchasing from Keeler Hardware for over 8 years or as long as i know and so far we have appreciated having a great supplier to provide us with hardware
looking forward to many years to come from myself and the TTK team”
“Recently purchased 4 spiral sash balancers & wasn't sure but contacted Keeler Hardware & received a prompt informative response from Caroline.
Received the balancers promptly and installed them without issue.
Will definitely be purchasing from Keeler Hardware again.”
“I am very happy with my purchase from Heeler Hardware. The delivery tme was a little long but they did arrive. The product was exactly what I was looking for, very happy indeed.”
“Lack of communication with customers, when I chased up the paid goods I was told on backorder, then no one knew about the order, when I called I was hung up on and chasing goods for over 3 weeks.”
Good afternoon, John
Thank you for your review and we are sorry for the inconvenience that you have experienced.
We know that this was not the service that you expected, and we apologize for any trouble that we may have caused.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
