“Twice I have ordered the luggage rack and twice they have cancelled order and refunded monies even after they sent me the email stock is available is what it is.”
Good afternoon, Tim
Thank you for taking the time to place this review.
We are so sorry for the inconvenience caused. I understand how frustrating it can be when you ordered the item, and you are unable to receive it.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
Good morning, Steven
Thank you for taking the time to place this review.
We do apologize for any inconvenience, I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Sandra at the Wetherill Park showroom was extremely helpful. I had no idea that I could get a mortice lock that had biometrics and pincode. Sandra ran through a few options and recommended a great solution that was actually cheaper than I expected. I can highly recommend Keeler Hardware.”
“Offset hinges were excellent but the ss wood screws provided are absolute rubbish. Most stripped out the PH despite using brand new driver bit. Despite predrilling pilot holes.”
Good morning, Katrina
Thank you for taking the time to place this review.
We are sorry that you were not satisfied with the product that you received. We would like to offer our sincere apologies and apologize for any inconvenience.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“we have been purchasing from Keeler Hardware for over 8 years or as long as i know and so far we have appreciated having a great supplier to provide us with hardware
looking forward to many years to come from myself and the TTK team”
