“I have these lovely handles on my kitchen pantry doors. we like them so much that my husband wants them for the garage storage cupboard doors!. however we are still waiting for them to arrive - ordered and paid for on 10th april with extra postage for quick delivery but realise easter in between!”
Good morning, Eva
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We do apologize for any inconvenience caused.
I can confirm that the order was dispatched, and I will send you the information.
Kind Regards
Helga Hilton
Customer Service Manager
Good morning, Glen
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We do apologize for any inconvenience caused.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“I bought the item from Keeler directly and found out it was cheaper from EBay which was sold by Keeler. Ask the staff to match the price with their own company and was rejected. A company cannot match his own price in EBay is very untrustworthy, dishonest and greedy company. The staff was very unprofessional when responding to my question.”
Good morning,
Thank you for taking the time to place this review.
We are sorry that you were not satisfied with the service that you received. We would like to offer our sincere apologies and apologize for any inconvenience.
The additional discount/pricing on eBay is provided by eBay as they provide a further discount.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“My husband and I always use Keeler Hardware for our Projects as the selection is wide and quality really good. We would not hesitate to recommend Keeler to anyone looking for excellent experience and wonderful customer service always. Thanks Amar & Kuljt”
“We initially received the wrong product we ordered, and because of an email going missing, had trouble getting it all sorted, but I must say that Keeler Hardware were very good and fast at sending us the correct item .
Their delivery service is very prompt and we are very happy with our outcome. Thank you Keeler Hardware.”
