Good morning, Oliver
Thank you for taking the time to place this review.
We are so sorry for any inconvenience caused by the lack of clarity that led to this miscommunication.
I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Had a good customer service experience (I called to confirm something about a product). High quality items. Easy to purhcase online. Items arrived very quickly and in good condition.”
“I must say they have very friendly and knowlagable staff at Keeler Hardware and not to mention a great range of terrific hardware. Also if you accidentaly choose the wrong lock, as I did, there was no problem getting it replaced.”
“I have used Keeler Hardware since I first encountered you when I was working on the Sydney Opera House construction back in the late 1960's and you were the dood hardware suppliers. I have built a number of houses and other structures and have used Keeler Hardware as supplier of the door hardware on those. So I guess you could say you have been my preferred supplyer for a long time.”
