“As renovation builders we have been dealing with Keeler Hardware for many years. Their service and products are always 1st class.
Tony Jaroma from the Willoughby showroom is assisting us on a project in Mosman. We are very happy with the service. Tony goes the extra mile to make sure we get everything we need and he is very knoweldegable on the products.
We highly recommend both Tony and Keeler Hardware.
DMC Buiding”
“If you need anything to do with Door or Window locks, handles, knockers etc in Sydney, Keeler Hardware is the only way to go! Their range is extensive and the staff are the experts in their trade with sage advice and solutions for you. Shoutout to Tony J who looked after us recently.
Cheers and Thanks,
Greg and Debbie Read”
“Happy to recommend Keeler online purchase for a recent window lock replacement. Product arrived promptly and was exactly what l was after. Thank you!”
“I went to pick up the gate latch from the Smithfield warehouse. It hadn't come in yet so the store person offered to courier it out to me. I was very thankful. Great customer service.”
“Saturday mornings are chaos. Confusion reigns around " who is next" customer to be served. There should be a ticketing system for these peak periods. Also I was shuffled between 3 salespeople as each was serving someone else as well and handballed me on to another sales person. Each of the sales people were courteous and helpful however.”
Good morning, Anthony
Thank you for taking the time to place this review. We would like to offer our sincere apologies and apologize for any inconvenience.
I have also contacted the relevant concerned managers to bring this to their attention.
Kind regards
Helga Hilton
Customer Service Manager
Good morning, Nawras
Thank you for your review and we are sorry for the inconvenience that you have experienced.
We know that this was not the service that you expected, and we apologize for any trouble that we may have caused. I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
