“Unfortunately, I needed to call after not receiving or hearing about my product 10 days after placing the order, only to find out the product was still in the warehouse. Once it was dispatched it did arrive quickly but very disappointed about the delayed delivery.”
Good morning Paul
We are sorry you did not receive your package as promptly as you expected.
I have also contacted the relevant concerned departments to bring this to their attention.
We are so sorry for any inconvenience caused.
Kind regards
Helga Hilton
Customer Service Manager
“I ordered a screen door 2way locking handle. It was replacing a 30-year-old single lock.
The new one is the same old time level of quality and fitted easily.
Excellent product at a reasonable price”
“I recently purchased two offset hinges, which are not widely stocked. The web site described the product accurately and the product looks good (I haven't installed them yet).”
Good morning Steven
We are sorry you did not receive your package as promptly as you expected.
Based on the information, the order was dispatched on the 9th of November and delivered on Monday 13th of November and left in a safe place.
Please email me if you have any other questions - cs@keelerhardware.com.au
Kind regards
Helga Hilton
Customer Service Manager
“Ross and his team went above and beyond to help us select everything we needed for our build. Sandeep made us feel like VIP guests and was very knowledgeable. Found the perfect cabinet handles and door hardware. They have such an extensive range and great prices. Would definitely recommend going straight to them for all door and cabinetry hardware.”
“Ordered 4 keyed alike lock cylinders online to replace existing ones after moving to a new house. Was good not having to pay for parts I didn't need and at a great price. Keeler shipped them straight away and they arrived on time exactly as ordered.”
