“I have found the staff @ Keeler hardware are extremely helpful & responsive I would recommend them to anyone needing specialised door furniture or fire door accessories”
“Only part of the order was sent. Waited a week for notification of second item dispatch, so decided to call. Was informed that the item was on backorder and wouldn't in for almost 2 months. This information was not provided voluntarily. Was told that the in stock quantity would be sent immediately. It's been an additional week with no shipment notification. Still waiting.”
Good afternoon,
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We do apologize for any inconvenience caused.
The available items were dispatched, and I will email you the tracking #
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Amazing...thank you so much 💓 I have been looking for the special key that you sent and it fits perfectly. Been 15 years since we have been able to open them”
