“I wrote a commendation for Peter on going above and beyond in assisting with a rectification of work left by 2 other locksmiths. This to me is a clear message that Keeler is about being of service to others. I have to say that 9 out of 10 just want your money.”
“Absolutely hopeless. Took months to get our hinges and was lied to time and time again about the delivery. Will never use Keeler hardware again and can see why the Brisbane branch didn’t survive”
Good afternoon, Todd
Thank you for taking the time to place this review.
We are sorry you did not receive your package as promptly as you expected. We would like to offer our sincere apologies and apologize for any inconvenience.
I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Bought online and I was impressed with the fast delivery, very reasonable pricing and how it was packaged. A trustworthy business to order from online.”
“Very disapointing service, sales not contactable and lack of information poor delivery service. Just plain rubbish service, will try not to need to use Keeler again”
Good morning, Tino
Thank you for taking the time to place this review.
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and apologize for any inconvenience.
I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“We purchased some Momo Handles for our Kitchen remodel and the service from Keeler's was exceptional. Service in the Hardware Shop was very informative they answered all our queries and the handles were received the next day after ordering them in store.”
“Bought polished brass handles… quality of the handles were great… however, the screws that were supplied to install the handles were cheap and broke continuously.”
Good morning, Michael
Thank you for taking the time to place this review.
We are sorry that you were not satisfied with the product that you received. We would like to offer our sincere apologies and apologize for any inconvenience.
I have also contacted the relevant concerned supplier to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Recently I bought couple of items from Keeler Hardware and I needed 2 keys to be cut , I approached three different places to do that with no luck , at last I went back to Keeler Hardware and the manager himself helped me out and he did cut 2 key 🔑 without any charge, many thanks for their help 🙏.”
