“Second time I have used Keeler, generaly happy with service however, 2nd time i paid express post and it took the same time to reach me as normal post and I misssed installation deadline.”
Good morning, Greg,
Thank you for your feedback, and Iām glad to hear that youāve generally been happy with our service. I sincerely apologize for the issues you faced with the express post this time around. We strive to deliver on time, and itās unfortunate that we let you down during your installation deadline.
Your comments will definitely help us review our shipping processes to improve for the future. If you have any further concerns or need assistance, please feel free to reach out.
Warm regards,
Helga Hilton
Customer Service Manager
“Being a designer I never come in asking for simple specsš¤£
They were very helpful and did a special order for me and notified when it was in.i was s as lap able to find items off the shelf that was not expecting to find”
“Happy with service, and level of communication from online order, order arrived on time (part shown as āin-stockā at time of purchase online), and item arrived correct and as described with remote pairing instructions. Would purchase again without hesitation.”
“Very helpful assistance in relation to telephone inquiry. Product sought was not in stock but quickly sourced and delivered as promised. Product quality was excellent.”
“I bought window locks suitable for casement windows and they were delivered very quickly and they were also approx $8.00 cheaper per lock than Bunnings.”
