“Excellent service. We made a mistake on the original order which we realised when we received confirmation and Keeler were able to fix it with a 5 minute phone call. Delivery was a little longer than we were expecting, but not a big enough issue to deduct a star. Well done. Customer service and advice was also excellent. I don't normally fill out surveys unless service is exceptionally good, or bad. The fact that I have put a review down should mean more than any star rating I could give.”
“I reached to Kevin to provide a decent order of hardware which I was having problems with my suppliers in Perth. Kevin, not only saved me a considerable of cost but got my order completed and shipped as soon as humanly possible. I will not hesitate to place more odrers with kevin.
Theo Sartzidis. Builder”
“Highly recommend this supplier, communication was instant, despatch was really quick as was delivery. Product quality was spot on and great value for money - All Boxes Ticked ✔️✔️✔️”
“Purchased Door Hardware (locks, hinges, handles and weatherstrips) from Keeler Hardware. Great range, great service. Online order system easy to use and fast delivery. Highly recommend.”
“Tony and the team at Keeler have been fabulous. They found solutions to meet our design and specs and ensured a smooth process throughout the order and delivery. Great communication throughout with updates on the order as well as follow up.”
Good afternoon, Michael,
Thank you for your feedback! I’m glad to hear that you experienced good service. However, I’m truly sorry to learn that the quality of the item didn’t meet your expectations. We take product quality very seriously and appreciate you bringing this to our attention.
If you have any further concerns or need assistance, please feel free to reach out.
Kind regards
Helga Hilton
Customer Service Manager
