“Very responsive and accurate with delivery times. Rectified a problem with one item very quickly. All other items in perfect condition as advertised. Will buy again from them.”
“Brilliant service online and over the phone, prompt delivery of door hardware, quality products at reasonable pricing.
Thanks again and look forward to the next project with the team at Keeler Hardware”
Hi Norm,
I’m very sorry for the poor experience you’ve had, as well as the lack of response regarding your order. This is not the level of service we strive to deliver, and I understand how frustrating this must have been.
I’ve escalated this matter to the relevant manager, and I will also be in touch with you via email shortly to follow up personally.
Kind regards,
Helga Hilton
Customer Service Manager
“As a business in the trade industry Keeler are always helpful and fast delivery. A big shout out to Kevin who personally assisted with our unique request on old style handles and window locks and was able to source cheaper deals. Keeler Hardware is our number one supplier for their service and products
Mohab Awny -CEO
Streamliners Pty Ltd - Properties”
“Easy online platform to find the door hardware, colour and finish I required. When I had a question as I was unsure of size required, I used chat to promptly get the code of the additional items I required. So that was the first part. Click order and pay securely on line and delivery even close to Christmas was quick and the delivery was well packaged”
“the pool gate hinge dimensions were slighthly diffrent in the hole centres than all others i have purchased.
It meant the pool gate didnt close fully so had to modify the holes. Painful!!!”
“I needed a replacement window latch. Keeler hardware had an exact item that would have been originally fitted around 60+ years ago to my window. This was great because it fitted the original mounting holes.”
