Good morning,
Thank you for taking the time to place this review.
Please email me at cs@keelerhardware.com.au if you have any questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“Great company to deal with, I stuffed my order up and just a simple phone call sorted my order out, they found the cheapest option for me and they shipped it that day and arrived a day later. Cheapest prices too I could find online, very professional compact to deal with and will definitely be using them in the future.”
“Everything was made easy and quick. From working out correct sash window balance size from their guide on website to placing the order and then receiving it. Also balance was easy to fit and made my window perfectly functional again. Will use again!”
“To many people involved in one simple order , I had to drive back to the store after my delivery was missing items which end up costing me lost time .”
Good afternoon, Sean
Thank you for taking the time to place this review.
We are sorry that you were not satisfied with the service that you received. We would like to offer our sincere apologies and apologize for any inconvenience.
I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
Good morning, Oliver
Thank you for taking the time to place this review.
We are so sorry for any inconvenience caused by the lack of clarity that led to this miscommunication.
I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
