Keengardener Reviews

Name: Keengardener
Address: 58 Padgets Lane, Redditch
Rating: 4.80

4.8 Rating 7,987 Reviews

96 %

of reviewers recommend Keengardener

4.8

Based on 7,987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

1789 763 336

Email:

gard@keengardener.co.uk

Location:

58 Padgets Lane
Redditch
B98 0RD

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Keengardener 5 star review on 16th August 2024

213

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very fast efficient service. A quick resond to my subsquent enquiries,with a prompt refund. A company you can fully trust.”

Helpful Report

Posted 6 months ago

“Beautiful garden sofa ordered, it's fabulous, delivered so quickly as well. The cushions are made of recycled plastic bottles.”

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Posted 6 months ago

“I bought a Grillmaster BBQ a few weeks ago, lovely BBQ, cleaning a bit complex but if the BBQ lasts then that’s a small price to pay. Two areas of annoyance firstly the price I paid I took a while to decide which BBQ to buy this one had gone up in price but I decided to buy it anyway only to find Keen had dropped it by over £100 just a few days later! I considered returning although already built but found to return I needed to pay pallet return which cost nearly what I would have saved, I decided not to have the hassle of a return but feel frustrated that Keen can keep changing prices. all I can accept is it was my own choice to buy when I did. Second more minor gripe Keen describe It as having a bottle opener, it doesn’t there is no bottle opener on this model, very minor issue I know but again descriptions matter and it’s not exactly described as what I bought. Another slight issue was two panels slightly bent, I managed to straighten them enough to use and they were at the back so not a major problem, overall happy with the BBQ just not the price and description.”

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Posted 6 months ago

“I had been searchi g for a replacement for my failed Hozelock water fountain pump for a long time, to no avail. Then I chanced upon Keen Gardener advertising them, and at a great price. I ordered one and it arrived, brand new, just a few days later. My wife is now thrilled to have the fountain working again after such a long time!”

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Posted 6 months ago

“Excellant service and quality products, deliered well packed.”

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Posted 6 months ago

“Wanted something pretty but low maintenance for the front door and these are perfect”

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Posted 6 months ago

“I am awaiting the delivery of my order as yet.”

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Posted 6 months ago

Hi Eric, We have looked up the tracking for your order and the item shows as delivered back on the 14th May at 12:22. We have arranged for your proof of delivery image from the time of delivery as well as the tracking details to be sent to you by email. If you could kindly review these and get back in touch with us if you have any queries or issues. Kind regards The Keen Gardener Team

Posted 6 months ago

“Speedy delivery of new garden hose , decent price comparison . Has not stopped raining since purchase so only used once !”

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Posted 6 months ago

“Bought 2 x Wilkinson Sword lightweight garden spades. Brilliant price and very fast delivery- 100% satisfied .. even cheaper than other sellers.”

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Posted 6 months ago

“I was very happy with my recent orders. My items arrived on time stated in good condition. Liked the fact I was cept updated with my delivery. I will definitely use keengardener again.”

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Posted 6 months ago

“Excellent service from order placement to a prompt delivery.”

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Posted 6 months ago

“Fast efficient service. There was a small hiccup but it was speedily and cheerfully resolved. Would definitely do business with Keengardener again.”

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Posted 6 months ago

“Great price and delivery.”

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Posted 6 months ago

“Great purchase experience - excellent price, straightforward delivery, job done!”

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Posted 6 months ago

“Well packed with prompt delivery brilliant service”

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Posted 6 months ago

“Great product and quick delivery.What more can you ask for.”

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Posted 6 months ago

“Arrived well packaged and prompt.”

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Posted 6 months ago

“Great products and service :)”

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Posted 6 months ago

“Everything went well and the item was despatched quickly as promised, except I hadn't realised on ordering that I would have to be present when the package was delivered and with such short notice of delivery times by the courier I missed the first days delivery and there was no way to change the address to my work address. I ended up having to change my whole work pattern to receive the order. Not ideal”

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Posted 6 months ago

“No problems , good quality item”

Helpful Report

Posted 6 months ago

Keengardener is rated 4.8 based on 7,987 reviews