Keepster Reviews

Name: Keepster
Address: 11100 Santa Monica Blvd, Los Angeles
Rating: 4.28

4.3 Rating 277 Reviews

81 %

of reviewers recommend Keepster

4.3

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

3106145924

Email:

support@keepster.co

Location:

11100 Santa Monica Blvd
Los Angeles
90025

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Keepster 5 star review on 1st February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, quick delivery time and great customer service!”

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Posted 2 years ago

“After my sister passed away this was the perfect way to keep her memory with me. Our last year of laughs and tears all in one little book. Thank you!”

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Posted 2 years ago

“What an incredible gift I was able to give my kids after they lost their dad this year. Thank you!”

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Posted 2 years ago

Thank you so much for sharing how much your Keepster Book has meant to you and your family. We really appreciate knowing we could help in some small way.

Posted 2 years ago

“The application is super easy to use! My phone carrier does not allow you transcripts of your texts so this was the only way to get a copy from a group conversation with a lost loved one. There isn't a value I can put on the memories I was able to save.”

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Posted 2 years ago

“was not able to export the text conversations i needed.”

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Posted 2 years ago

Keepster specializes in making one-of-a-kind professionally printed books of your messages. We are very sorry that Keepster didn't provide the feature you needed to export your messages. But, if you were attempting to make a book of your messages and ran into some sort of technical issue please consider coming to our website and chat with us. We can talk through what might be going on and see if we can work through the issue.

Posted 2 years ago

“Very expensive”

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Posted 2 years ago

“Woah!!! I got one for my grandmother after my grandfather passed away. A great gift! Such high quality and incredibly worth the price!!!! My expectations weren’t high but they really did an amazing job with this!”

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Posted 2 years ago

“I loved the way it came out - although I wish the title was also printed on the spine - the photo I added and the quality of the paper are worth it!!”

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Posted 2 years ago

“super super idea. and a great way to preserve a modern-day correspondence and ensure that all of our fun little snippets of conversation don't get lost to history. love everything about it, and these books are making the perfect christmas gifts for all the people I have particularly fun text exchanges with.”

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Posted 2 years ago

“Such a unique service, so glad I found it. I love the book I got!”

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Posted 2 years ago

“keepster is an amazing service! the book i ordered came out absolutely perfect and amazing quality. shipped fast, reasonably priced, user-friendly. i will definitely recommend this to my friends”

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Posted 2 years ago

“They were very responsive to my feedback.”

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Posted 2 years ago

Hi Morgan - Keepster is a great app to backup texts to archive and search your messages. But, as we discussed on chat, you need to be able to perform a backup of your iPhone to your computer first using iTunes or Finder. You mentioned that your organization wouldn't allow you to make a local backup to your computer. For that reason, you were not able to import your messages into Keepster. We clearly say that you must have enough room on your computer hard drive to complete a backup of your iPhone on the download page https://keepster.co/download.

Posted 2 years ago

“Easy to use program, Quality work and quick delivery... Even to Canada.”

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Posted 3 years ago

“The end product is great! The app can be a little challenging to navigate and is difficult to make revisions though, so I would recommend sticking to relatively short projects.”

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Posted 3 years ago

“I absolutely love the quality of these books! They are pricy but definitely worth it. My boyfriend passed away and it meant so much to be able to put our text messages into books that I can read through anytime. I’m glad this exists!”

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Posted 3 years ago

“What a great product! My college friends have gathered l, with our now growing families, every year for Thanksgiving for the last 21 years…except 2020. But we had a virtual thanksgiving, including lots of funny, heartwarming, and wistful texts. This year, as we prepared to gather, I wanted our Thanksgiving 2020 text string to be saved forever in hard copy, as a memento of the new ways we had found to celebrate friendship, mourn losses, uplift each other, share jokes and recipes and photos, and generally share love. After a few different tries, I found Keepster! Was fairly easy to use (actually, incredibly easy once the system was enabled on my desktop….and the online tutorial made that straight forward, even if it isn’t one click). Once it was on, creating and formatting the book was a breeze! The delivery was prompt (made it for thanksgiving despite this guy having the idea only one week out!). Customer support was responsive, and kind enough to credit me for a coupon I had forgotten to enter in my rush to submit the order. And my friends and family ABSOLUTELY LOVED the keepsake. Heads were buried in the books, laughing and reminiscing, for hours. Thanks Keepster!”

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Posted 3 years ago

“Great customer service despite some mishaps.”

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Posted 3 years ago

“I can’t say enough good things about Keepster, first of all it’s such a good idea, I was really going out on a limb when I searched up “messages into a book” but here they are. The actual programme is pretty easy to use, it’s as simple as download it, download your chats onto your laptop, then add messages into your book. That’s it! You can customise pretty much everything. On top of that the customer service is honestly incredible, I had something go wrong with my order and I got to talk to an actual person on live chat instead of waiting around on faceless unhelpful emails like with most companies, the team at keepster are honestly the best customer service I’ve ever experienced, and they’re here for any of your questions, shout out to Michael from the team who was my literal hero, you helped make someone’s day on their birthday!”

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Posted 3 years ago

“Excellent customer service. I ran into a glitch but the Keepster team helped me out and were very understanding.”

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Posted 3 years ago

“Greatest gift ever - to have a record of our Lockdown Chats, without having to scroll forever. Beautifully presented and arrived exactly as and when stated - I couldn’t recommend Keepster any higher. Thank you Keepster this album will be treasured forever and already planning the next volume.”

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Posted 3 years ago

Keepster is rated 4.3 based on 277 reviews