“The customer service and support I received over the phone was 5-star, as was the product line and price. I even had everything delivered on the same day. Thank you :)”
“The selection on offer is great and purchasing was easy, the only downfall and i do realise it was 21/12/23 that i placed my order 18 days later i'm still waiting for the delivery.
i guess once i have received my order and the goods are correct and in good condition i will have to order someting else to see if it was just the christmas new years that delayed the order from being delivered in a more timely manner. (as such)”
“Extremely disappointed with my order, the pricing seems intentionally misleading on the website. The price for a half size bottle of champagne was only a fraction from the price of a full sized bottle, so I accidentially ordered the smaller bottles instead. How can the price for half the amount be only 5% less than the full price bottle? I feel this is intentionally misleading. Very disappointed.”
Hi Caroline
These prices are set close together by the supplier (wholesaler) of the product.
This is evident as all retailers are at approx the same level for these 375ml Moet Champagnes.
Kent Street Cellars $54.99
First Choice $56
Vintage Cellars $56
The Bottle O $55
Porters Liquor $54.99
Nicks $59.99
Camperdown Cellars $52.99
Dans - OOS
A business 1 star review in this instance is a little unfair we feel.
Regards
KSC
“Adam at Kent Street Cellars provided a high quality service. Our exchanges were always professional and friendly. i look forward to ordering further deliveries through Kent Street Cellars.”
“As I wrote to you yesterday, the wine I ordered for Eileen Boyle in Fremantle got delivered to the wrong address. I don't know to where, the notice from the post office simply states WA 6011, which is Cottesloe. I would be very glad if you could follow up on this and get back to me.”
“Placed an order short notice before Xmas for a bottle of Glendronach 21. Price was amazing and arrived just in the nick of time despite my tardiness. First class service across the board”
“Hi Kent st,
The beers arrived ok. I think that the cardboard box was a bit ratty. Maybe tape up the sides to give the box a bit more integrity. It goes through a lot of hands ( some rough ones as well ) and comes a long distance.”
“Ordered Bellini which was delivered last month with only 2 mths left on the "best before" date. Checked with other stores who are currently supplying the product with "best before" date of late Sept 2024. Feel ripped off.”
