“I had trouble with the on-line form. Concerned I may have paid, but effectively not actually made my order clear, I telephoned the store. There, the young man immediately filled a new order for me, and assured me all would be well. Within 3 days, I received my order. (I live in Adelaide). Best service I have ever received. Sincerely, Michael..”
“Ordered the wine on the 11th of February and as of the 26th still awaiting delivery.
The delivery company claimed they collected it on the 14th and its been in Coffs Harbour since the 20th of Feb but despite several e-mails and phone calls still no delivery.”
“Top marks to you guys.my recent purchase damaged beyond repair by Aust Post was immediately replaced ,no questions asked.Thank you so much,you will continue to have my repeat orders.Cheers Tony Bailey. Hobart .”
“Great quick service. Love the website as I only shop online.
Purchase arrived quickly, well packed.
Will certainly continue to shop here at Kent Street Cellars
Thank you.”
“From the initial phone call to order, we most professional/efficient service. Shipping time was as informed. Overall a great service which I highly recommend.”
“extremely helpful with my request for a bottle of Vue Cliquot La Grande Dame with engraving for my sister's 50th birthday. the beautifully boxed bottle of champagne was received - engraving fabulous .... was so delighted with the final product 10/10”