“I always order from Kent Street but I have damaged items in my order and have left messages and emails and no response. Now I have damaged client gifts for Christmas”
“Really disappointed with the way this has been handled ordered champagne on the 30 November have sent two messages to Aramex and left two messages with your store finally today to say it has been delivered to a depot as no one was home and my husband has been home all day so all round it has been a pretty ordinary experience”
“Kent Street Cellars is reliable place to buy wine, spirit or bear of your choice. Posting is usually at time but due to Christmas parcels delivery was slightly delayed.”
“My goods were ordered over two weeks ago and they haven’t arrived. So my only review at this stage can be Zero.
I’ve chased it up twice via email but still haven’t arrived. Can someone please contact me?”
“Price is fair.
But use Aramex for delivery and I receive nothing for 2 weeks and still waiting. Let’s see if I will miss the festival season.
Overall Very unreliable. To save some like $10 on a $200 bottle but has to deal with all those dramas.”
“I have purchased the wine for over 2 plus weeks ago, it has not been delivered and just get the notice that is has been delayed.
The wine was purchased for me to take out the country and time is getting really close and still yet received the wine and a feedback.
Past purchase, service was good though.”
“I have ordered some really good wines from Kent Street Cellars over recent years and can't recommend them highly enough! Their prices have always been good and there has never been any "hiccups" with delivery.”
“Good looking website, there was a lot to choose from, it is easy to navigate, easy to check out and delivery was prompt. I will definitely order again.”
“Very efficient process however we weren't notified when our order was being delvered until the driver called to say he was at our office. As we were away that day the order then remained in the back of his truck all weekend where it was 35 deg.”
“Excellent service. Delivery was within the day! I had a minor issue with the shipment which was handled quickly and professionally with a personal touch. Thanks guys.”
