“Kent Street Cellars are excellent. Quick order process and items are dispatched quickly. Well packed and delivery is fast. All products have been top class.”
“The beer was not in stock but you emailed me straight away and let me know which I appreciated. The beers were then sent quickly but I'm still waiting on them! Aus Post is a bit slow so no worries.”
“I ordered a special bottle if whiskey for my best mates 50th. On ordering it says 3-7 business days. Its now 10 business days and I've been told it going to be another 5-7 business days. This is joke. You agree to a contract and pay up and you guys break this . I think you need to revisit your delivery contract. No apologies either. This is a joke. I get pallets if gear from Sydney quicker
What are you going to do about this”
“I've used Kent St Cellars twice for lockdown celebrations and been very impressed. The price of the product was great and delivery was quick, within 2 days both times and accurate (which is rare these days! )”
“Adam was super helpful as I accidentally purchased 2 of my intended bottles. He promptly responded and sorted out the issue. My order arrived within a few days. Thanks Adam, I will be returning!”
“Purchased the bottle of wine as gift - the gift wrapping was very elegant and complimented the bottle. The receiver let me know the wine was exceptionally good and noted the extra touch of the glass cork.
The packaging from Kent St Cellars was more than appropriate.”
“Well I’d love to write a nice review, but I did order a nice scotch for Father’s Day! It still has not arrived. I ordered on the 23rd of August and it still hasnt arrived! I understand postage is slower due to covid and such. But I thought I would be notified… not happy”
“I was after a specific vintage that they didn’t have however they managed to source it and deliver to me quickly in the middle of the lockdown.
Genuinely helpful service and a really good experience.”
“I purchased some champagne packs a few weeks ago and was extremely happy with the overall experience, the parcel arrived very promptly. Thank you, will definitely shop at Kent Street Cellars in the future.”
