“Good experience but really slow delivery with inadequate tracking info. I thought the package had gone missing.
When I tried to open the Portwood, the cap of the cork came off in my hand and I had to use a corkscrew to remove the degraded cork. The whisky tastes fine though so I'll just flag it. The bottle may have spent a long time in a vertical position.”
“I have only recently discovered Kent st Cellars, and they have a fabulous selection of wines, that i did not even know came into Australia. Particularly the Swiss. Next time I won't be so slow in grabbing some!”
“Although my parcel was missed and the courier did not provide enough confirmation and updates of how and when my parcel would be re-delivered. I still am happy with Kent Street Cellars based on my previous experience.”
“Competitive price & prompt delivery. I like the fact that Kent Street Cellars’ physical address is published whereas online shops don’t or rarely do. As a customer I feel more confident especially when it is an online shop I found by chance & was making an order for the very first time. Oh I should mention too my delivery was free. It could be because my delivery address is not far from the cellars but anyway it was a nice little benefit.”
“We ended up receiving our purchase and it didn’t disappoint. Although we had an initial issue, the response was admirable and appropriate we are already looking at our next purchase. Thanks”
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