“Not what I thought I ordered. Gift pack- a specially selected bottle of wine and two wine glasses. Unfortunately there is nothing wine bottles in the pack. - there is space for you to put your bottle of wine in there- but no bottle”
“STRESSLESS EXPERIENCE! Once you have completed your purchase, no time is lost to have it packed and shipped. Delivery time - EXCELLENT, even considering the time of the year.”
“As I have not received my latest order which was picked up on 6/12/24 I am very disappointed. I have contacted you and
Aramex but no explanation from anyone . I wanted one of wines as a Christmas present.”
“I unfortunately will not be making purchases through your company in future as my order placed on the 4th of December and picked up on the 6th of December through Aramex still has not arrived in time for Christmas,they are the worst company to deal with in my opinion.”
“Your courier failed to deliver order number 128380 last week and this needs service recover to ensure the invoice I have paid for arrives as a gift before Xmas. Your team has raised a complaint but I have no confidence it is being treated with any urgency.
Alan Taylor”
English
